By Wian LJ, Last updated: March 20, 2020
“I was binge-watching my favorite series on Netflix when suddenly it stopped loading and I got an error saying ‘Whoops, something went wrong, a Netflix error code ### occurred…’ How do I resolve these Netflix error codes so I will know what to do in case it strikes again? Thanks”
Netflix is the current go-to of everyone who wishes to watch their favorite shows and series at their own pace. This famous site has created a platform where people can conveniently watch on TV, tablets, consoles, and of course, Smartphones.
What makes Netflix so interesting is that you can enjoy watching all the shows for free for 30 days and apply for a subscription in case your free trial expires. Because of this, so many people are hooked with the streaming site that everyone is talking about the latest Netflix show almost everywhere you go.
However, like most sites and apps, there will be times when you encounter some errors and Netflix is not free from it. In this article, we have gathered the common Netflix error codes so you will be aware of the various solutions in case you will experience them.
Error codes are unique alphanumeric codes that tell you when something is not going right on the app or site that you are using. Based on these error codes, you will be given lists of possible causes and of course, solutions.
Like in Netflix, there are also common error codes you will see. Some are easy and simple to fix while some codes are quite sophisticated and needed more comprehensive troubleshooting.
We’ll get into these 10 error codes below:
The complete error message would be ‘Sorry we could not reach the Netflix service (-100)’. This error is usually caused by a poor connection or outdated software.
What you can do is to simply make sure you have a stable internet connection and have updated the software of your Smart TV or the Amazon Fire TV/stick.
If you have been watching Netflix and been idle for so long, chances are, you will see an error message ‘Sorry we could not reach the Netflix service (-111).'
This error usually appears on TV and mobile devices where the app could no longer establish a connection. What you can do is to clear Netflix app data.
For Android TV:
If you are using an Amazon Fire TV/Stick:
Another common Netflix error is the 30103 code where it says ‘Cannot Play Title. Please Try Again Later (30103).’
This error usually happens to downloaded shows/series on your mobile phones. You can simply do the following:
If it still doesn’t work, you can re-download the title:
When you see Netflix Error 9 or ‘Sorry we cannot Reach the Netflix Service (-9)’, it means that the app has encountered a problem and needed to closed.
Follow these troubleshooting steps below:
This issue pertains mainly to your internet connectivity, so make sure that you have excellent Wi-Fi signal while streaming Netflix.
The error H7361-1253-80070006 is perhaps the most common Netflix error codes you see accompanied by a message: ‘Oops, something went wrong. An unexpected error has occurred. Please reload the page and try again.’
This issue is actually browser-specific especially if you are using the Internet Explorer. It simply means that the browser is already outdated. Check out how to update Internet Explorer below:
The code S7111-1957-205002 points to your Safari browser in Mac computers. It could be that some information from this browser needs to be refreshed or updated. You can remove the app data or force quit the browser.
Follow these steps on how to remove Netflix Website Data:
To Force-quit Netflix:
Usually, this UI-800-3 error code appears when you are streaming via TV or consoles and the device you are using cannot establish a connection to Netflix servers.
You simply need to log-out and re-login to your Netflix account and see if it works. If not, proceed to troubleshoot below.
For Smart TV:
For Gaming Consoles:
Another connectivity error code you see is NW-2-5 which frequently happens on Gaming consoles, Smart TVs, Roku, and BluRay Players.
Your current connection prohibits your device from streaming or accessing the Netflix servers. Check out how you can get rid of this error:
If you are using an Android phone or tablet, you will sometimes see the error code 0013 upon streaming Netflix.
Since this error is android-specific, you can try doing the following:
For iOS devices like iPhone, iPad and, iPod Touch, you may sometimes see a Netflix error code 1002 before or during streaming.
This error means that there are some issues with the Netflix app on your device and needs to be updated or reinstalled.
Reinstall Netflix on iOS:
Netflix error codes are common scenarios we see when streaming or watching our favorite shows from this app. However, these codes seem pretty annoying when you are in the midst of exciting episodes and you cannot continue watching due to these errors.
Fortunately, Netflix has provided quick fixes to get rid of them in a timeline. You can search for the exact error code you received and find out how to fix it!
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