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FAQs of Broken Android Data Extraction

Solve the common questions you might come across.

Q1. Do FoneDog products work on Windows 8 and 10?

Currently all FoneDog Windows products are fully compatible with Windows 8 and 10

Q2. Why should I get the full version and not just the free trial?

Both the trial and full version do the same jobs, except that with the trial version you can only preview recovered files. With the full version you can preview AND recover those files. When you purchase the full version, we send you the registration code. Validate your code and you can then recover the files you previewed in the free version.

Q3. What support options do I have?

  1. Customer Support Team

    We offer a support ticket system via our support center, and our support team will answer you within 12 hours (Mon-Fri) and within 48 hours on weekends (Sat-Sun).

    Email address: support@fonedog.com

  2. Social Media

    Follow us on Twitter: FoneDog Twitter

    Follow us on Facebook: FoneDog Facebook

Q4. Why can't I register the program successfully?

Here are some solutions you may need:

  1. Please check and confirm your email address and registration code whether you typed/pasted correctly.
  2. Please check whether you download the correct version of program.
  3. The installation and registration of program should be in the condition of Internet.
  4. Any error message you got? If yes, send the screenshot to support@fonedog.com to analyze and solve.

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