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  • Recover photos, messages, WhatsApp, videos, contacts, call history from broken Samsung Phone.
  • Recover Data when you cannot enter the password on Android.
  • Complete Compatible with Samsung Galaxy devices (Note 8 also supported).

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Broken Android Data Extraction: Get Back Your Data from Broken Android Phone

How to Recover Data from Broken Android Phone?

Mobile phones play a major role in both our personal and work lives. They were developed and designed to supposedly withstand and compete with our daily activities. Because of the rise of too many mobile phone manufacturers, the materials used in making these devices have also varied.
They easily break. Smartphone screens are very fragile despite its great engineering. Mobile touchscreen devices are usually prone to breaking or cracking because it has thinner LCDs (Liquid Crystal Displays).
When one of these situations happens, the worst thing is we are unable to access the precious data, such as photos, contacts, messages and more that have been stored in the phone storage.
So, How can we recover data from a broken Android phone? Follow the guide, get back your lost data!

Step1. Launch FoneDog toolkit and Connect Your Android Phone

Download and launch FoneDog toolkit. Then connect your Samsung phone to computer. Once the program started, click on “Data Extraction (Damaged Device)”.

Select Broken data recovery
select files type

Step2. Select File Types which You want to Recover

After the connection was detected, a new window will show with a list of files available for recovery. From here you can tick Select all option or tick the boxes you only need. The files recovery can be the following: Gallery, Contacts, messaging, Call history, videos, audios, documents, and much more. Click Next to continue.

Step 3. Select the type which matches your situation

FoneDog – Broken Android Data Extraction will now ask you the exact problem you are experiencing on your phone. “Touch doesn't work / cannot access the phone” and “Black/broken screen” since you have shattered the screen, choose the last option.

Select Fault Type
Select Model

Step4. Choose Device and Model. 

FoneDog - Broken Android Data Extraction will now ask you to enter the correct Name and model of the Samsung in order to proceed with the steps. This will actually allow the software to download the right package on the phone. You may check the website for the correct information. After entering the requested Name and model, Click "Next" to proceed next step.

Step5. Enter into Download Mode

Follow the picture guide to enter your Samsung phone into download mode:

  • Power off the phone.
  • Press and hold Volume "-", "Home" and "Power" button on the phone.
  • Press "Volume +" button to enter download mode.
enter download mode
download recover package

Step6. Analyze the Samsung phone

After the phone is set in Download mode, FoneDog toolkit - Broken Android Data Extraction will start to analyze the phone and download the recovery package.

Step7. Scan, Preview, and Recover Data from Broken Samsung Phone

After the entire analyzing, scanning and extracting, the program will now show you the categories of recovered files. From here you are now able to choose important data stored in the internal memory of the broken Samsung phone. If you notice on the left window, you will see all the categories found from the device. You can have the option to selectively choose only those you needed. Click “Recover” at the bottom of the screen. It will be saved on your computer where it will be easier for you to copy on the new phone anytime soon.

recover data from broken samsung phone

Tips & Tricks about Broken Android Data Recovery

Devices & Models

Samsung Galaxy Note

Note 8, Note 5, Note 5 DUOS, Note II, Note 4, Note 4 Edge, Note 3

Samsung Galaxy S

S5, S5 Duos, S4, S4 Active, S4 LTE-A, S4 Mini, S3

Samsung Galaxy Tab

Tab 2 7, Tab Pro 10.1, Tab Pro 8.4, Tab S 8.4, Tab2 10.1

File Types

Media Data

Photos, Video, Voice memos, Voicemail

Application Data

WhatsApp messages, Safari's bookmark, App's photos, video, documents

Software Requirement


Windows 10/8/7/Vista/XP


2GHz (32 bit or 64 bit)


256 MB or more of RAM (1024MB Recommended)

Disk Space

200 MB and above free space

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