Broken Android Data Extraction User Guide.

How to Restore Data from a Damaged Android Phone?

Video Guide: How to Restore Files from a Broken Android Device

Step 1. Launch FoneDog toolkit and Connect Your Android Phone

Download and launch FoneDog toolkit. Then connect your Samsung phone to computer. Once the program started, click on “Broken Android Data Extraction”.

FoneDog Main

Step 2. Select the type which matches your situation

FoneDog Toolkit – Broken Android Data Extraction will now ask you the exact problem you are experiencing on your phone. “Touch doesn't work / cannot access the phone” and “Black/broken screen” since you have shattered the screen, choose the last option.

Select Type

Step 3. Choose Device and Model.

FoneDog Toolkit - Broken Android Data Extraction will now ask you to enter the correct Name and model of the Samsung in order to proceed with the steps. This will actually allow the software to download the right package on the phone. You may check the website for the correct information. After entering the requested Name and model, Click "Next" to proceed next step.

Choose Device Model

Step 4. Enter into Download Mode

Follow the picture guide to enter your Samsung phone into download mode:

Enter Download Mode

Step 5. Downloading recovery package

After the phone is set in Download mode, FoneDog toolkit - Broken Android Data Extraction will start to analyze the phone and download the recovery package.

Download Package to Fix Android

Step 6. Scan, Preview, and Recover Data from Broken Samsung Phone

After the entire analyzing, scanning and extracting, the program will now show you the categories of recovered files. From here you are now able to choose important data stored in the internal memory of the broken Samsung phone. If you notice on the left window, you will see all the categories found on the device. You can have the option to selectively choose only those you needed. Click “Recover” at the bottom of the screen. It will be saved on your computer where it will be easier for you to copy on the new phone anytime soon.

Select Files to Restore

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