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Why Is my Chrome Page Unresponsive and How to Fix it? [2024 Guide]

By Vernon Roderick, Last updated: January 6, 2024

Imagine being incredibly immersed in what you’re currently doing, then the Chrome page unresponsive error suddenly hits you. Unfortunately, you only have two options, wait for it to be responsive again or immediately kill the page and open that website again. You might be playing games and you’re in the crucial moment. Or you’re working for a company and you need to finish the work.

Either way, you’ll be interrupted. Worse yet, you might even be forced to do the job all over again. What’s more, you can’t avoid such events considering that there are many causes of this error. What should you do to minimize the damage from the Chrome page unresponsive error? That’s what we’ll be talking about in this article. How you can minimize your chances of encountering the error and how to handle it once it happens.

Solution #1 for Outdated Google ChromeSolution #2 for Disable ExtensionsSolution #3 to Create a New Profile to Fix ItSolution #4 to Restrict Hardware AccelerationConclusion

Solution #1 for Outdated Google Chrome

If you are to encounter the Chrome page unresponsive error, the first thing that comes to mind is an outdated browser. Obviously, the fix for this is updating Google Chrome.

This will be a quick fix. You just have to follow these steps:

  1. Open your Google Chrome
  2. Navigate to the three vertical dots in the top-right corner of the browser.
  3. Find the Help button near the end of the list and click About Google Chrome. You will then be redirected to a page that shows you information about your browser.
  4. The page will automatically Check for Update. If it says there are any, just click the Update

This is a quick fix, but often you’ll find that your Google Chrome browser is actually updated since it doesn’t show anything after checking for updates. If that’s the case, your best bet is to opt for another fix.

Solution #2 for Disable Extensions

Sometimes, the error isn’t exactly caused by Google Chrome itself. It’s actually the fault of extensions, and that’s precisely what you need to fix.

Extensions such as ad blockers and more often have viruses or at least a program that hinders the operation of the browser. Here’s a look at how you can disable extensions:
Developer Mode Extensions Alert

  • Just like with the first way to fix Chrome page unresponsive errors, find the three dots in the top-right area of the browser.
  • Find More Tools, and click Extensions. You will then gain access to a list of extensions currently in your browser.
  • Check each extension if there is an error. If there are, disable that extension. Better yet, you can remove it from Google Chrome.

This process is a matter of trial and error. You need to have patience just to disable the extension one by one to see what’s causing the error. If you’ve disabled every extension there is and still get the same error, it might be time for another fix.

Solution #3 to Create a New Profile to Fix It

This Chrome page unresponsive error fix is the same as reinstalling a software, only this time, what you’re modifying is a browser profile. Again, there’s no difficulty in doing this and you just have to follow certain steps:

  1. Again, go to the three dots that I mentioned in the two previous solutions and go to Settings.
  2. Under the People section at the very top of the Settings page, you will see your current Profile. What you need to do is remove this profile from the browser.
  3. Since the update of Google Chrome, users are now able to Turn On/Off Sync on Google Accounts. To remove the profile, you need to Turn Off Sync. If it’s already off, then you only need to remove the account.
  4. After removing the account, you should now click Chrome name and picture, which is still under the People
  5. You will be prompted to a picture that you can use as your profile picture, as well as a box to type in the name of that profile. You can create a new profile from there.

Once you finish creating a new profile, restart your browser. This is to ensure that the effects have already taken place.

The purpose of this is to restart the settings of Google Chrome to default while deleting bookmarks, extensions, and more potentially problematic components. If this still didn’t work, we still have one more fix to the errors.

Solution #4 to Restrict Hardware Acceleration

One of the causes of Chrome page unresponsive errors is too much workload on the computer. And one of the reasons why this happens is hardware acceleration, a feature offered by Google Chrome.
Chrome Page Hardware

And as you may already have guessed, this fix involves disabling the hardware acceleration feature to make sure you don’t add workload needlessly. Here’s how you can do this:

  1. Go to the Settings page of the browser. By now you should already know how to do this.
  2. Scroll down to the bottom part of the Settings page to find the Advanced option and click on this.
  3. You will then see more settings. Look for the System
  4. Under the System section, you’ll find an option that says “Use hardware acceleration when available”. Now all you have to do is disable this feature.

Once disabled, you need to close the browser and open it again. This is a great fix when Chrome page unresponsive errors happen due to too many opened tabs. This is because there is too much workload in your browser.

Conclusion

Seeing Chrome page unresponsive errors is a pain. You either have to wait for whole hours or simply kill the page and do your work all over again.

Regardless, you are still making it harder for you, as well as your computer. That’s why we talked about the causes of Chrome page unresponsive errors and also how to fix them.

Despite this error, we still can’t deny the effectiveness of Google Chrome to our work, studies, and more. So rather than cursing whenever we see the error, it’s better if we find a way to fix future issues.

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Vernon Roderick

Technical Expertise for PC/Website Optimization

One of my passion is to develop software of my own

I write articles to share knowledge about IT technology and some experience in developing my own software, and developing my own software is one of my passions for work.

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