Sound Not Working on Android Device: How to Fix Android No Sound

I just recently bought a Samsung smartphone and I loved playing music on it. Music makes me feel good and I dance to it all the time. The problem right now is my Android device’ speakers are not working anymore. I can’t hear any sound coming out of it. What are the possible causes of this and how do I fix my Android no sound?

~Samsung Smartphone User

Part 1: IntroductionPart 2: Four Common Cases And Solutions Of Problematic Android Device SpeakersPart 3: Conclusion

Part 1: Introduction

A lot of users have complained about issues with their speakers especially when it comes to Android devices. There are different situations regarding this matter and one of these issues is that the phone or device is making no sound at all.

Fortunately, you are in this article right now. You might be experiencing issues with your Android device’ speakers. It might not be working and it might not be producing any sound at all. Well, we’ll cover a lot about how to fix it in this guide. So, let’s get started.

Part 2: Four Common Cases And Solutions Of Problematic Android Device Speakers

Case 01: The Device Detects A Plugged Headset Even If It’s Not Actually Plugged In

With this type of problem, the device is actually stock in that of headphone mode. During this case, the icon for headphones doesn’t disappear even if you have actually plugged the headphone out of the device.

When this happens, you cannot hear sounds coming out off the device without the actual headphones. This problem is common in a lot of Android devices especially that of LG, Samsung, and Motorola. When you are currently facing this problem, the tips below can help you solve it:

• Step 01 - Turn up the volume of the device. This is to make sure that it is not within a silent mode.
• Step 02 - Plug the earphones or headphones to your device. Plug it in and plug it out multiple times.
• Step 03 - Clean up the headphone jack. Use a Q tip for this. Or, you can also blow through the jack to get the dust out of it. There might be some obstruction within the jack that’s causing the phone to believe that headphones are actually plugged into it.
• Step 04 - Turn your Android device off and turn it back on again. A simple reboot of your device might cause it to be refreshed and it can help repair software errors.
• Step 05 - You can also perform a factory reset of your Android device. Before you do it though, you have to make a backup of your device. This is to avoid losing data within it. You can back it up through Google or you can back it up to your computer.

There are other users who experience a different set of problems. For them, the speaker works perfectly fine. However, the sound doesn’t come out of the headphones. For this, you can simply try a new pair of headphones. Or, you can also do the steps outlined above in order to fix the problem.

Case 02: Android Device Speaker (Internal Or External) Doesn’t Work

When the phone doesn’t produce any sound at all it’s a big problem. You can’t hear calls ringing, music playing, or a notification alert. Plus, when you enter a call with other people, the person on the other side of the line can hear you. However, you are not able to hear them. Plus, your Android device might not work with that of headphones as well.

This is usually an issue with the hardware. In order to make sure of it, you have to test out the external and the internal speaker of the Android device. For this, you have to utilize a Device Diagnostic Tool.

The guide below will tell you how to do it. However, the guide below is for Samsung S4 only. It may or may not work with other brands such as HTC and LG. For other types or brands, you can find other guides within the Internet in order to test the speakers of it:

• Step 01 - Open your device dial.
• Step 02 - Type out *#7353# (This will allow you to open the menu for Device Diagnostic Tool).
• Step 03 - For your external speaker, press Speaker. If the external speaker is perfectly fine, you are able to hear music from your device.
• Step 04 - Press Speaker again in order to remove the loud music.
• Step 05 - For your internal speaker, press Melody. If the internal speaker is perfectly fine, music will come out from that of the earpiece.

If your phone has passed every test outlined in the steps above, it means that the issue is with the software. The tips below can help you fix the software issue.

• Tip 01 - Restart the phone in the normal way it is done. Simply turn it off and turn it on again.
• Tip 02 - Deactivate your device’ Bluetooth. This might be because it is connected to another speaker through Bluetooth.
• Tip 03 - Perform a factory reset on your device.

However, if the issue is hardware, then you might not be able to fix it by yourself unless you’re techy. You might wish to send it to a repair shop for checking up and possible repair. Other users would do one thing though. They might press the area of the speaker on the device for about multiple times. This is because the cables located within the area of the speaker might be loose.

Case 03: The Device Automatically Goes Into Mute

When the device automatically goes the speaker off and mutes itself especially when you are in a phone call, you usually need to hang the call-up and make another call. Sometimes, it also turns towards silent mode automatically or it turns towards vibrate mode instantly.

This might be caused by a third party application. Or it might be due to outdated cache files that might lead to the messing up of your device. Here are the tips to help you get through this.

The tips below are very useful for Samsung devices. However, other brands might contain a different set of button combinations to allow you to enter your device into safe mode and also recovery mode.

Step A: Putting Your Device to That Of Safe Mode

• Step 01 - Turn the device off.
• Step 02 - Press the Power key and hold this press.
• Step 03 - Wait until the logo of Samsung shows up.
• Step 04 - Hold down the key for Volume Down. Do this till the lock screen appears.
• Step 05 - You should be able to see the words Safe Mode displayed at the lower corner of the screen towards the left. This means, your phone is now within Safe Mode. Plus, all third-party applications not necessary to run the device will be disabled in this mode.
• Step 06 - Check out if the device actually automatically mutes itself while it is in Safe Mode. If it does not do this, you have to find the troublesome app and remove it through Safe Mode.

Step B: Cleaning Your Device Cache Partition Within That Of Recovery Mode

• Step 01 - Turn the device off.
• Step 02 - Press the following keys and hold this press: Home key + Volume Up + Power key.
• Step 03 - Wait until the device vibrates. When it does, release the key for Power. But, continue the hold on Home and Volume Up keys.
• Step 04 - Once the menu for Recovery Mode is up, release the said keys.
• Step 05 - Press the key for Volume Down in order to select Wipe Cache Partition. Press the key for Power in order to confirm this.
• Step 06 - After the process of wiping the cache partition is over, choose Reboot System Now. This will restart the device.
• Step 07 - Now, check out if the device will mute itself automatically or not.

Case 04: No Sound Comes Out When You Connect The Device to A Bluetooth Speaker Or Bluetooth Handset

In order to fix this, you have to first check if the Bluetooth speaker or Bluetooth handset really work on another device. Or, you also have to check if another Bluetooth device works on your own phone.

Also, you have to ensure that the Bluetooth device is actually paired successfully to that of your Android device. It might not have been paired up with your Android device that’s why it’s not working.

When the two devices are successfully paired with each other, visit Settings. Then, go to Bluetooth. Double-click the icon for Byte Headset. After which, press Listen to Music.

Part 3: Conclusion

When your Android phone or device sound is not working, it might cause you a lot of trouble. In this article, we have just solved four different cases when it comes to an Android device, Android device speakers, and Bluetooth speakers.

In this way, you can easily troubleshoot any of the problems you face with your Android device sound that is not working.