How To Fix When Image Capture Not Showing All Photos [2021 updated]

By Adela D. Louie, Last updated: July 27, 2021

Having trouble with the Image Capture app on your Mac? Does this not show you all of the photos that you have? If so, then keep reading this post as we are about to show you ways on how you fix the issue when Image Capture not showing all photos on your Mac.

The Image Capture app that you have on your Mac is one of the most useful apps there is. By using this app, you will be able to manage all of the photos that you have stored on your device. Also, it is one great way for you to transfer your photos from your iOS devices such as from your iPad or from your iPhone. You can also use this tool to transfer photos from your SD card to your Mac as well.

However, just like any other tool that you have on your Mac, there are instances wherein it fails to do its job or it gives you some glitches. There are times that when you try to connect your iPhone to your Mac, the Image Capture tool will show you a message that says there are no items found. And thus, it only shows you either a few photos or it will not show you anything at all.

So, if you have the same problem as this, then this blog is definitely for you. As we are going to show you the best solutions that you can apply in order for you to fix when Image Capture not showing all photos on your Mac computer.

Part 1. Ways on How to Fix When Image Capture Not Showing All Photos Part 2. Conclusion

Part 1. Ways on How to Fix When Image Capture Not Showing All Photos

When you experience that the Image Capture is not showing all photos that you have on your other iOS devices such as your iPhone or your iPad, restarting both your Mac and iOS device is not enough. That is why we have here the perfect solution that you can do in order for you to fix it.

Solution 1. Turn Off Your iCloud Photo Library

In this kind of situation, the very first thing that you will be needing to do is to see if your iCloud Photo Library is currently enabled on your iPhone device. Now, if this feature is currently enabled on your iPhone and the Optimize Storage is also enabled, then this can be the cause as to why your photos can only be stored on your iCloud instead of having them be stored on your iPhone device. This is the reason why Image Capture not showing all photos exist.

This is also the reason why whenever you try to check on y our photos, they still need to be downloaded on your iCloud instead of having them immediately on your iPhone device. This is the reason why you will not be able to transfer those photos from your iPhone to your Mac using the Image Capture app.

In order for you to fix this issue of Image Capture not showing all photos, you have to turn off the iCloud Library and as well as your Optimize Storage on your iPhone. So, for you to turn this off, here is what you need to do.

Step 1: Using your iPhone, go ahead and navigate to Settings.

Step 2: Then look for the Photos & Camera option and then tap on it. But, if you are using an iOS 12, go to your Settings and then tap Photos.

Step 3: Then from there, go ahead and turn off the iCloud Photo Library option. Once that you turned this off, the Optimize iPhone Storage will also be turned off simultaneously.

Turn Off iCloud Photo Library When Image Capture Not Showing All Photos

And once that you are done with all of those steps, all you need to do now is to wait until the photos will be downloaded back to your iPhone device itself. And once that those photos are downloaded, you can now go ahead and connect your iPhone device to your Mac to see if the Image Capture app will show you all your photos now.

Solution 2. Update Your Mac

If you have already turned off your iCloud Photo Library and your Image Capture is still not showing you all of your photos or it also cannot detect your iPhone device, In order to fix Image Capture not showing all photos, what you need to do from here is update your Mac system.

This is because there are some Mac who has an older version that is not actually compatible with the new iOS. That is why if you have not yet updated your iPhone or your iPad to the iOS 11 or newer, then you have to see if your Mac is running on a new version or not. If not, then what you need to do is to update your Mac to the latest version or with the one that is compatible with working with your iPhone.

When it comes to updating your Mac, there are two ways on how you can actually do it. One is through a manual update, and the other is by setting your Mac into updating itself automatically. So, to know how you can do both of these, here are the steps you need to follow.

  • Update Mac Manually

Step 1: Go ahead and click on the Apple icon or menu and then click on System Preferences.

Step 2: From there, go ahead and click on the Software Update option.

Step 3: And if you want to update the software that you just got from the App Store, then just go ahead and click on the Apple menu, then click on App Store and hit Updates.

Update Mac Manually When Image Capture Not Showing All Photos

  • Set Up Mac for Automatic Update

Step 1: Go ahead and click on the App menu and then click on System Preferences. From there, go ahead and choose and click on Software Update.

Step 2: Now, for you to install any macOS update automatically, go ahead and choose the option Automatically keep my Mac up to date.

Step 3: Then, if you want your Mac to update on the advance, go ahead and click on the Advanced button and then do the following depending on what you like.

  1. For checking updates automatically, go ahead and click on Check for Updates.
  2. To download updates, click on Download new updates when available.
  3. To install macOS updates, go ahead and click on Install macOS update.
  4. To get your Mac to update apps from App Store, go ahead and click on Install app updates from App Store.
  5. To get your Mac to install the system files and any security updates, click on the Install system data files and security updates.

Step 4: And once that you are done with that, go ahead and click on the OK button.

Then, you will be able to have your Mac updated whether with the new version of your Mac system or a newer version of applications that you have on your Mac.

Solution 3. Make Use of Data Transfer Tool

Another way also for you to transfer your photos from your iPhone device to your Mac if the Image Capture not showing all photos is by using a FoneDog iOS Data Backup and Restore tool. And with that, there are actually tons of tools that you can use for you to do this. However, it will all be up to you on which of those apps will be a good fit for you.

iOS Data Backup and Restore One click to backup the whole iOS device to your computer. Allow to preview and restore any item from the backup to a device. Export what you want from the backup to your computer. No data loss on devices during the restore. iPhone Restore Won't Overwrite Your Data Free Download Free Download FoneDog iOS Data Backup & Restore

People Also ReadWhy Is MyMost Recommended Free Software to Transfer Photos from iPhone to PC6 Best Ways to Transfer Photos from Mac to iPad for Free

Part 2. Conclusion

Now, if your Image Capture not showing all photos on your Mac comes in and bothers you, then all you need to do is to stick with the solutions that we have provided for you above. This way, you will be able to get this error to be fixed easily and quickly at the same time.

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Adela D. Louie

Tech Website Writing /Content Optimization

Singing, smiling, surprising every day!

So as a technical writer, it is my duty to gather effective and reliable solutions to answer questions on how to deal with the issues they are having with their devices.

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