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Call History Recovery: Restore Call Logs from Broken Screen Samsung

By Nathan E. Malpass, Last updated: August 26, 2019

“How can I retrieve call history if my phone has a broken screen?"

"On my way to work, I dropped my Samsung phone and the screen cracked. Now my phone can’t detect any of my taps. That’s bad because I have a new prospective client that called me yesterday. I need to get to my call logs to grab his number. Help me, please”

Any questions about broken screen Samsung???

Part 1. Are You Dealing with a Broken Screen?Part 2. Use Your Backups to Retrieve Call LogsPart 3. How to Retrieve Deleted Call Log on Samsung Without pcVideo Guide: How to Extract Call Chats from Broken Screen SamsungPart 4. Conclusion

Part 1. Are You Dealing with a Broken Screen?

Most will consider their smartphone useless once the screen breaks. There are two things that can be done. The first one is to have the screen fixed by a professional. However, that may come at a high cost. Replacing the glass panel that serves as the screen that you touch can be quite expensive.

If your LCD is also busted, that will mean more expenses for you. Sometimes, it makes more sense to go straight to the second option: purchase a brand new phone. The dilemma that comes to play here is having to say goodbye to your gadget’s data forever.

While it is true that smartphones are unusable with a damaged touchscreen, your device is not as worthless as you think. Don’t toss your faulty gadget in the trash yet. Hold on to it because you can still recover data from your phone.

That’s good news if you need to recover your call history from a broken Samsung device. That also holds true if you need to retrieve your messages, photos, videos, and documents.

Recover Call Logs From Broken Samsung

Extract call logs from broken screen Samsung

In this post, we’ll present you 2 ways to recover your call history.

Part 2. Use Your Backups to Retrieve Call Logs

If you use backup apps to secure your device’s data, you deserve a pat on the back. Backups are handy in cases of data loss. It can prove useful as well in worst case scenarios like, say, your phone getting damaged.

These apps can usually save your backups to external servers such as Google Drive, Dropbox, and e-mails. You can also find your backup on your SD card. This mainly depends on what you indicated in the app’s settings.

Backups are often saved in XML format and archived to a zip file. To check if you do have the backup, look for the XML file where you had the app save your files. To restore your backup, you will need to have another phone and install the same backup app.

Clicking on the backup file won’t give you access to the data in it. You can only view its contents if you restore the backup with the app. It can be quite time-consuming, plus you need another phone with you. If you’re in a rush to recover your call history.

This may not be the best option. Another thing to think about is when you performed the last backup. If it’s been a week ago, the backup won’t include your newer calls. That can present a problem for you. That’s why we have another solution lined up.

Part 3. How to Retrieve Deleted Call Log on Samsung Without pc

How to recover deleted call log free? If you’re looking to retrieve your call logs, here’s the perfect solution for you. Even if you don’t maintain any backups, you can still get your files back. You don’t even have to tap on your phone. FoneDog Android Toolkit, a Samsung data recovery will easily get you to call history back for you.

Don’t fret if you’re not tech-savvy. The interface is so simple that using it is similar to using your phone. In fact, you may find navigating through the program easier! It supports a wide range of Samsung devices and works on both Mac and Windows computers. If you would like to get started, ready for your phone and refer to the tutorial below.

Here is a free Download version for you to restore call logs from a broken screen Samsung. Just click and try then you can easily and quickly get backup call history from broken screen Samsung.

Free Download Free Download

Step 1. Download and Launch FoneDog Android Toolkit

Download FoneDog Android Toolkit and launch it. Connect your Samsung smartphone or tablet to the computer.

You will see a list of tools on the main menu of the software. Select Broken Android Data Extraction.

Fonedog Main

Download FoneDog Android Toolkit - Broken Android Data Extraction--Step1

Step 2. Select the Samsung Applicable Device Issue

The software will present two types of Android device issues. Select the one that best describes your phone’s state. For broken screens, click the Start button under the images showing damaged screens.

Select State

Select the Applicable Device Issue--Step2

Step 3. Select Device Name and Model

You will be directed to another window, where you must supply your device’s name and model.

Note that the software needs this information to find the best solution for your gadget. Simply browse through the list of supported devices from the drop-down boxes.

Look for your device name and model and click on your choice. Once done, hit Confirm.

Select Device Model

Choose Device Name and Model--Step3

People Also Read:

How to Recover Damaged Samsung WhatsApp Messages
Best Guide: How to Extract Data from A Broken Android

Step 4. Enable Download Mode

You will see on-screen instructions on how to activate download mode on your phone. This is a necessary step to allow the software to download a recovery package for your gadget.

Power off your device.

Press and hold the Volume Down, Home, and Power buttons all at once.

Press the Volume Up button.

You will know that your phone is in download mode once the software indicates that it is downloading a recovery package. Wait for the process to complete.

Enter Download Mode

Enable Download Mode for your broken Samsung--Step4

Step 5. Recover Call History from Borken Screen Samsung

The software will start to scan for and extract files from your device. The duration will depend on the number of files. The program will also look for deleted files, which may add to the extraction time.

Once all files have been extracted, you will see two parts on your window. The left shows all data types, while the right will show your files. Click on Call Logs to see your phone’s call history.

You can view the name, contact number, and e-mail of your missed, incoming, and outgoing calls. You can choose to just write down those details on paper, or save a copy of your entire call history to the computer.

You can also select specific items on your call logs that you want to recover.

You can do that by ticking the boxes of those that you want to retrieve. If you’re satisfied with your choices, click Recover.

Select Files To Recover

Recover Call History from Samsung with Borken Screen--Step5

Look here, this is a video guide you to restore call history from Samsung with the broken screen. Click on the Video you will quickly get back call logs from broken Samsung.Wow Emotion

Video Guide: How to Extract Call Chats from Broken Screen Samsung

Part 4. Conclusion

When your device’s screen gets broken, you don’t only lose your phone or tablet. You also risk losing your data – but not anymore. FoneDog Android Toolkit is among the best in the field of data recovery. You can also use the same software to start backing up your file. That way, you’ll never worry about data loss ever again.

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Nathan E. Malpass

iPhone/Android Devices’ Maintenance Expert

Staying home, listening to music, writing tech articles

Many people asked me to repair their mobile phones so I have a lot of experience in mobile phone repair, and I know a lot about Android or Apple phones.

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Broken Android Data Extraction

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