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iTunes Cannot Restore iPhone Because The Password Incorrect

By Adela D. Louie, Last updated: January 7, 2022

When you try to switch the iPhone device, or in the case that you have lost or deleted the data on your iPhone device, then that would require you to restore your iPhone device from its old backup file. This is also one of the reasons as to why Apple Inc. had created the iTunes and iCloud program. The iTunes program will first ask you for your password before you can go ahead and restore a certain backup file.

However, there are some Apple users who are having the problem of getting the error message saying that iTunes cannot restore iPhone because the password was incorrect and some other error messages. This type of error simply indicates that you are entering the wrong password that is why you cannot access your iTunes backup file.

So because of this situation, we have come up with the fixes that you can apply when you start getting this type of error message.

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Part 1: Fix Error iTunes Cannot Restore iPhone Because the Password was IncorrectPart 2: Alternative: iTunes Cannot Restore the iPhone Backup Because the Password was IncorrectPart 3: Conclusion

Part 1: Fix Error iTunes Cannot Restore iPhone Because the Password was Incorrect

Now, when you start getting the error message iTunes cannot restore iPhone because the password was incorrect, then here are the fixes that you can apply on your end.

Fix #1: Enter All Possible Password You Could Remember

In the case that you have forgotten your password, then what you can do is this. There might be a chance that one of these can be your password as well on your iTunes.

  1. The password of your email.
  2. Date of your anniversary.
  3. A simplistic password like 5555 or 765432.
  4. Password on your bank card.
  5. Your Apple ID password.

You can try all of the possible passwords that you have and see if it will work. However, if none of them works for your iTunes, then you can try the next solution below.
Fix Error iTunes Cannot Restore iPhone Because the Password was Incorrect

Fix #2: Use Keychain and Look for Your iTunes Backup – Mac Users Only

If you are a Mac user and you were able to save the password of your iTunes backup on your Keychain, then here are the things that you can do.

  • Step 1: Access Keychain- On your Mac, go ahead and navigate to your Applications. And then from there, simply hit on Utilities and then choose Keychain Access.
  • Step 2: Look for iPhone Backup- Then from the Keychain Access, go ahead and simply type in the search bar the word “iPhone”. This way, you will be able to look for the options for your iPhone Backup.
  • Step 3: Show Password- And from there, go ahead and double-click on your iPhone backup for you to open it. And from there, simply look for the password and as well as the Keychain password. And from then on, the password for your iPhone backup will show up on your screen.

Fix #3: Restore Your Backup File Using iCloud

Now, for you to restore your backup file using your iCloud, you have to remember that the data and as well as the settings that you have will be removed from your iPhone device. Though having the full backup of your iPhone device is somewhat needed. So, in order for you to restore your iCloud backup file on your iPhone device, here are the things that you need to do.

  • Step 1: Before you proceed with restoring your iCloud backup, you have to reset the iPhone device first as if it was newly bought. And in order for you to do this, you have to go to your Settings and then choose General. From the General page, simply tap on Reset and then choose Erase All Content and Settings. This will then reset your iPhone and wipe out all of your data.
  • Step 2: Once that you have reset your iPhone, simply turn on your device. From there you will be able to see its Hello screen. From that screen, simply follow the instructions that you see on your screen until you are in the “App and Data” screen. From there, simply tap on the Restore from iCloud Backup option.
  • Step 3: After that, simply sign in your Apple ID. Once you have signed in, all of your previous iCloud backup files will be shown on your screen. From there, all you have to do is to choose the backup file that you have recently made and have them restored. You can remember that you need to keep your iPhone device connected to your Wi-Fi for you to prevent any interruptions on the process of restoring your backup file.

Restore Your Backup File Using iCloud - Step 1

Part 2: Alternative: iTunes Cannot Restore the iPhone Backup Because the Password was Incorrect

Now, since now you know that there is a chance that you might forget the password for your iTunes and will get you into trouble of restoring your backup file on your iPhone device. Well, we have the best alternative for you to do this.

All you need is no other than the FoneDog Phone Transfer. Using the FoneDog Phone Transfer, you will be able to backup your data from your iPhone device such as your messages, contacts, videos, photos, and music without worrying any forgotten password.

And aside from that, you can have any of those data be transferred over across other any other devices such as to and Android device, an iOS device, or even to your computer. It also comes with some awesome features like the HEIC converter for your photos and a free ringtone maker. It is a very safe and efficient tool that you can use for you to backup and at the same time, transfer your important data from your iOS or Android device.

Part 3: Conclusion

Forgetting the password for your iTunes can be really annoying, so you must always remember them because they are very important. Especially if you would want to restore backup files from your iTunes backup to your iPhone device. So if you are in this situation wherein you get the error iTunes cannot restore iPhone because the password was incorrect, then go ahead and simply try out all of the solutions that we have given you above.

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Adela D. Louie

Tech Website Writing /Content Optimization

Singing, smiling, surprising every day!

So as a technical writer, it is my duty to gather effective and reliable solutions to answer questions on how to deal with the issues they are having with their devices.

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