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How to Fix Contacts Not Showing Up on iPhone 12/11/XS/XR/X/8Plus

By Adela D. Louie, Last updated: January 7, 2023

Having trouble with your iPhone contacts not showing up on your device? Do you want to know how you can fix this so you can be able to see them again? Then this post is definitely for you. We are going to show you in this post how you can fix when iPhone contacts not showing up on your device.

Did you ever encounter the problem wherein your iPhone contacts not showing up on your device at all? Well, this scenario is one common problem wherein iPhone users experience after they have updated their device to the new OS version. It can also happen after you have restored your iPhone using your iTunes or your iCloud backup file.

So because of all this, we are going to show in this post the best way on how you can fix when your iPhone contacts not showing up on your device. But before we proceed with the proper solution to this kind of problem, let us know first the reason behind this problem.

Part 1: Why Does My iPhone Contacts Not Showing up?Part 2: How to Fix When iPhone Contacts Not Showing up?Part 3: Conclusion

Part 1: Why Does My iPhone Contacts Not Showing up?

The contacts on your iPhone device are the ones responsible for showing you all of the contacts information of those important people that you know. And one reason why your iPhone contacts not showing up can be because you are using the wrong credentials from those linked cloud accounts that you have on your device. And aside from that, there are also some other possible reasons as to why your iPhone contacts not showing up.
iPhone Contacts Not Showing up

Group Visibility

Why is my phone not showing my contacts? There might be some cloud accounts that are linked to your iPhone devices such as your iCloud or Gmail account. And with that, these accounts that are linked to your iPhone will also appear and will be located in your group list. Usually, there is a checkmark is seen beside the group that is visible. So if they do not have any checkmark beside them, then that can be the cause as to why you cannot see your iPhone contacts.

  1. Cloud Settings – There are instances that the names, passwords, or even the settings are inaccurate which can be the reason why you are not able to see the contacts on your iPhone device.
  2. Error in Syncing – If in case that you are not using any cloud syncing on your iPhone, then the problem could be because you were not able to transfer your contacts successfully when you are syncing your device with your iTunes.
  3. Glitches in the Software – Another reason could be because of some glitches on your iPhone software. It could be because you have a buggy firmware and that there might be a need for you to restore your iPhone to get rid of these glitches.

Part 2: How to Fix When iPhone Contacts Not Showing up?

Now, in order for you to make sure that you are going to fix the problem right, here are the proper solutions that you can apply to your iPhone device when your iPhone contacts not showing up on your device.

Solution #1: See if Contacts Were Synced in iCloud

In the most common scenario, one reason as to why you are not able to see your contacts on your device is because it cannot access your contacts in your iCloud. So in order for you to get this fixed, you have to turn on Contacts under iCloud options. And for you to do this, here is what you need to do.

  • Step 1: On your iPhone, go ahead and tap on Settings.
  • Step 2: Then, choose iCloud.
  • Step 3: From the iCloud tab, go ahead and make sure that you have enabled Contacts

Solution #2: Turn on Show All Contacts Option

Also, you have to make sure that another option on your iPhone device is enabled which is the Show All Contacts option. This way, you will be able to see all of your iPhone contacts again. And for you to do that, here are the steps that you need to follow.

  • Step 1: On your iPhone, go ahead and launch the Contacts application.
  • Step 2: Then, simply tap on the Groups option which is located at the upper-left side of your screen.
  • Step 3: And from there, go ahead and turn on the All on My iPhone rather than the Hide All iCloud.

Turn on Show All Contacts Option when iPhone Contacts Not Showing up

Solution #3: Correct Syncing Error

There is also a possibility wherein there is a syncing error with regards to your iCloud which can result that you cannot be able to see any of your contacts on your iPhone device. So in this situation, here are the steps for this solution that you need to apply.

  • Step 1: Go ahead and navigate to your iCloud on your Settings application.
  • Step 2: And once that you get on the iCloud page, go ahead and sign out your iCloud account.
  • Step 3: And then, you will see the sign-in box on your screen, from there, go ahead and enter your Apple ID and your password and then tap on turn off button.
  • Step 4: And once that you are done, simply go to iCloud and then enter your Apple ID and your password for you to be able to log in again to your iCloud.

Sign Out iCloud

Solution #4: Do A Hard Reset on iPhone

As what we have mentioned earlier, one reason as to why your iPhone contacts not showing up on your device is because of a software glitch. So in order for you to get rid of that, what you need to do is to do a hard reset on your iPhone device. And doing a hard reset depend on the model of your iPhone such as the following.

For iPhone X, iPhone 8, and iPhone 8 Plus

  1. Go ahead and press and hold the Volume up and the Volume down button.
  2. Then hold down the Power button for a few seconds while you are still pressing the Volume keys.
  3. Let go of the buttons once that you have seen the Apple logo on your screen.

For iPhone 7 and iPhone 7 Plus

  1. Go ahead and press and hold on the Volume Down and the Power key.
  2. And when you see the Apple logo on your screen, you can then let go of the button.

For iPhone 6s and iPhone 6s Plus and Earlier

  • Simply press and hold the Power and the Home button for a couple of seconds.

Solution #5: See if There Are Any Software Update

If in case that the solutions above are not able to fix the iPhone contacts not showing up, then there might be a need for you to update your software. In the most common scenario, when you update your iPhone software, it automatically fixes any system glitch occurring on your iPhone. That is why you need to update your device. And for you to do that, here are the simple steps that you can follow.

  • Step 1: Simply navigate to your Settings app and then tap on General.
  • Step 2: From there, go ahead and tap on Software Update for you to see if there is any available update.
  • Step 3: If there is an update for your device, then go ahead and tap on Download and Install button for you to get it on your iPhone.
  • Step 4: Once that you are done, simply tap on the Install Now button.
  • Step 5: After that, go ahead and key in your passcode if you have any and your iPhone will then start to update its software.

Solution #6: Have Your Setting Reset to Default

Once that your iPhone contacts not showing up on your device, then what you also need to do is to have its settings back to its default. You can either do this solution on your iPhone itself or using iTunes. So with that, here is the process you need to follow.

On Your iPhone Device:

  1. Go ahead and tap the Settings app and then tap on General.
  2. Then, look for the Reset option and tap on it.
  3. From there, go ahead and tap on Reset All Content and Settings.
  4. Then enter the passcode of your iPhone to proceed with the process.

On Your iTunes Program:

  1. Go ahead and open your iTunes program on your computer and then connect your iPhone to your computer using your USB cable.
  2. If there is a need for you to enter your passcode, then do it.
  3. Then, select on the Summary tab and then click the Restore iPhone to Factory Settings.
  4. After that, click on the Restore button found on the pop-up box on your screen for you to confirm the action.

Part 3: Conclusion

So, when you experience that your iPhone contacts not showing up on your device, the solutions above are the simplest way for you to do in order for you to fix it. And if you want to make sure that the data that you have on your iPhone is safe, make sure that you have backed them up properly using your iCloud, iTunes, or using a third-party application that will help you to backup and restore your data on your iPhone.

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Adela D. Louie

Tech Website Writing /Content Optimization

Singing, smiling, surprising every day!

So as a technical writer, it is my duty to gather effective and reliable solutions to answer questions on how to deal with the issues they are having with their devices.

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