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How to Fix on Android File Transfer Not Working on Mac

By Adela D. Louie, Last updated: December 14, 2019

What to do if Android file transfer does not work on Mac? Simply use FoneDog Phone Transfer toolkit to transfer your android files, or keep reading, and you can find another solution to this question.

There are instances wherein you are actually receiving error messages like:

  • "Could not connect to the device. Try connecting or restarting your device"
  • No Android device found. Please connect your Android device with a USB cable to get started"
  • "Can't access device storage"
  • "Could not copy file"

Tips:

Because of this situation, we have gathered some quick fix for you to solve this problem of Android files transfer not working on Mac so if you are currently in this situation, continue reading to know more.

Part 1. Reasons for Error Messages in Using Android File Transfer on MacPart 2. Android File Transfer Best Alternative Program to Mac PCPart 3. Some Tips on How to Fix Android File Transfer Not WorkingVideo Guide: How to Fix Android File Transfer Not Working IssuePart 4. Summary

As we all know, Android devices make use of MTP or media transfer protocol for you to be able to transfer your files from your Android device to a computer. However, this kind of activity is actually not supported by Mac computers and if you want to transfer your files from your Samsung S9 to your Mac PC.

You will be needing to have an Android File Transfer and have it installed on your Mac PC for you to be able to transfer files from your Samsung S9. The only thing is that there is still sometimes a problem in regards to using the Android File Transfer on your Mac PC.

Part 1. Reasons for Error Messages in Using Android File Transfer on Mac

There are several reasons as to why you are not able to use the Android File Transfer on your Mac computer are here are some of those reasons.

  1. The USB cable that you are using might be faulty that is why you are receiving an error message.
  2. You were not able to turn on file transfer on your Android device.
  3. You have the application Samsung's Kies or Smart Switch that is installed on your Mac computer.
  4. Either your Mac or your Android device does not actually support Android File Transfer.
  5. Or there is a chance that your USB port on your Mac computer is actually broken.

Android File Transfer To Mac

Part 2. Android File Transfer Best Alternative Program to Mac PC

Today, Google does not have any updates released on the Android File Transfer and because of this, the program has the tendency to not function from time to time. Because of this, Android users who are using a Mac PC is resulting to find the best alternative way to transfer their files over from their Android device to their computer.

In this case, if you need to transfer your files from your Android device to your Mac PC you can make a backup using the FoneDog Toolkit - Android Data Backup and Restore. This program will allow you to selectively backup your data from your Android device to your Mac computer in a straight-forward process.

You can back up your photos, videos, contacts, call logs, WhatsApp, documents, music, and more on your Android device. Using the FoneDog Toolkit - Android Data Backup and Restore will make sure that all your data shall be kept safe and all of your personal information will be kept private as well. It will surely do its job for you to transfer your files from your Android device to your Mac PC.

Free DownloadFree Download

Now, for you to start transferring your files from your Android device to your Mac PC, follow the simple and easy steps below.

Step 1: Download and Install FoneDog Toolkit - Android Data Backup and Restore on Mac PC

The first thing that you need to do is to download the FoneDog Toolkit - Android Data Backup and Restore on your Mac PC. This program is actually supported by the latest Mac OS for you to have a hassle-free and the best experience in transferring or backing up your files.

Fonedog Main

Step 2: Connect Your Android Device to Mac

Once you have successfully installed the FoneDog Toolkit - Android Data Backup and Restore on your Mac, go ahead and launch the program. Please make sure that there is no other backup application running in the background aside from the FoneDog Toolkit.

Connect your Android device and wait for the program to detect your device. Once your device is detected, a pop-up window will appear on your screen asking you to enable USB debugging on your Android device that is if you are using an Android device that has a 4.0 or higher version. Once you have enabled USB debugging, go ahead and click on the "OK" button.

To Allow Usb Debugging

Step 3: Choose Backup Option

Once your Android device is fully detected by the FoneDog Toolkit - Android Data Backup and Restore, just go ahead and click on the "Device Data Backup" option for you to start backing up your data from your Android device to your Mac PC.

Backup And Restore

Step 4: Choose Files You Wish to Transfer to Mac PC

After that, the FoneDog Toolkit - Android data Backup and Restore will then show you a list of files that the software supports. You can selectively choose all the files that you would want to transfer over to your Mac PC by backing them up. Once you have selected all files you want to transfer, go ahead and click on the "Start" button.

Select Data To Backup

Step 5: Scan and Backup Files

After that, the FoneDog Toolkit - Android Data Backup and Restore will then start scanning all your selected files. It will then also start backing up all the files that you have selected from the list. Make sure that you do not disconnect your Android device to your computer.

Or do not use the device or do not delete anything on the device while the FoneDog Toolkit - Android Data Backup and Restore is backing up or transferring your files from your Android device to your PC.

Select Files To Restore

Step 6: Transfer Android Files to Mac Successfully

Wait until the FoneDog Toolkit - Android Data Backup and Restore is done backing up your files from your Android device. The backing up may take some time depending on how large the file you are trying to transfer. Once the backup is done, you can go ahead and click on the "OK" button. You will then be able to preview all the files that you have transferred over from your Android device to your Mac PC.

Backup Completed

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Part 3. Some Tips on How to Fix Android File Transfer Not Working

TIP 1: CHECK IF YOUR DEVICE IS SUPPORTED BY ANDROID FILE TRANSFER

The Android File Transfer actually works on a Mac computer that is running OS X 10.5 and above and that your Android device should be running on an operating system that is Android 3.0 and above as well.

TIP 2: MAKE SURE THAT YOU HAVE ENABLED USB DEBUGGING ON YOUR ANDROID DEVICE

You have to check if you have enabled USB debugging on your Android device and of course, for you to do this you can follow the simple guide below.

Step 1: Have your Android device connected to your computer using your USB cable

Step 2: On your Android device, go ahead and launch Settings by swiping down from the top of your screen.

Step 3: After that, go ahead and turn on USB Debugging and then select MTP option.

TIP 3: CHECK ON YOUR MAC COMPUTER

Step 1: Try to check if your Mac is running Mac OS X or later

Step 2: Check if your Android device is using the Android 3.0 or above operating system for the program to work on both devices.

Step 3: Go ahead and launch Android File Transfer on your Mac PC to check.Usb Debug On Android

TIP 4: TRY TO DO AN UPDATE ON YOUR ANDROID DEVICE

Here, you have to make sure that your Android device is updated so that the program will be able to recognize your Android device. To do this, follow the steps below.

Step 1: Go ahead and perform a System Update on your Android device.

Step 2: Once you are done updating your Android device, go ahead and restart your phone and try to connect it once more to your Mac computer and see if it recognizes your Android device.

People Also ReadHow to Use Free Samsung Data RecoveryHow to Recover Deleted Photos from Android Gallery Top 5 Samsung Backup Software for PC in 2018 Free Download

TIP 5: ENABLE FILE TRANSFER ON YOUR ANDROID DEVICE

Here, you have to make sure that you have enabled Android File Transfer on your Android device and for you to do this, just follow the steps below.

Step 1: Go ahead and launch Settings on your Android device and the tap on Storage.

Step 2: After that, tap on the three dots located at the top right corner of your screen.

Step 3: From there, a drop-down box will appear and then choose USB computer connection.

Step 4: After that, tap on the box beside Media Device (MTP)

TIP 6: UNINSTALL THE SAMSUNG KIES OF SMART SWITCH ON YOUR MAC PC

If you are actually using a Samsung Galaxy S9, S8, S7, S6, S5, S4, and the Samsung Galaxy Note 8, you have to check on your Mac PC if you have Samsung Kies or Samsung Smart Switch installed on it. If so, go ahead and uninstall it because the Android File Transfer does not work with these two applications.

TIP 7: CHECK YOUR USB CABLE IF IT IS WORKING PROPERLY

Remember that not all USB cable is created equal because some USB cable can transfer files while some cannot transfer files. For you to be able to to do this, go ahead and check your USB cable that comes along with the box of your Android device because this cables usually can transfer files from your Android device to your computer.

TIP 8: RE-INSTALL ANDROID FILE TRANSFER

This could be the last option that you can try if all the said methods still do not work. Try to uninstall the Android File Transfer on your Mac PC and then have the program re-installed. Samsung Kies

Video Guide: How to Fix Android File Transfer Not Working Issue

Part 4. Summary

The Android File Transfer is one useful program that you could actually use in transferring your files from your Android device to your Mac PC. However, there are just instances that this program does not work for the time to time. This is because the program does not have any available update.

This is why we have gathered some ways on how you can possibly fix this issue with the program. But, in case you were not able to fix the issue, there is one best alternative way on how you can transfer your files to your Mac computer. This is all thanks to the FoneDog Toolkit - Android Data Backup and Restore program. Because of this program.

You do not have to worry about having a faulty program anymore because this software works perfectly as we constantly update it for all our users to experience the best when it comes to using the FoneDog Toolkit - Android Data Backup and Restore.

Free DownloadFree Download

The FoneDog Toolkit - Android Data Backup and Restore comes compatible with any Android devices including those models that were just recently released like the Samsung Galaxy S9, S9 Plus and more. It can also work with any Android operating system version so you do not need to worry about the compatibility with this program.

You can have the FoneDog Toolkit - Android Data Backup and Restore downloaded on our official website and we can assure you that you will certainly get what you deserve in using this software. All your data shall be kept safe - no overwriting of data, no data loss.

This program does not only let you transfer your files from your Android device to your Mac PC but you can also transfer your files from your Android device to another Android device. This program is one great program that will surely give you what you need.

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Adela D. Louie

Tech Website Writing /Content Optimization

Singing, smiling, surprising every day!

So as a technical writer, it is my duty to gather effective and reliable solutions to answer questions on how to deal with the issues they are having with their devices.

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