Quick Guide: Fix the Error

By Gina Barrow, Last updated: August 8, 2020

“I tried to update the iPhone to a new software version on iTunes as advised but now I am stuck on Connect to iTunes on my iPhone 6 Plus. It happened midway of the process and I don’t remember that I did something else before that. Now I cannot even access my iPhone anymore. I need to get my phone working ASAP”

How do you prevent this error "iPhone stuck on Connect to iTunes" from happening? And How to fix this error? These are just a few of the most common questions every time you encounter this issue.

The causes of this problem may be different depending on the cases but the most usually reported scenario is during updating the iOS system or other apps. It was not your fault it happened. Relax; we understand how frustrating this issue is, especially when you badly need your iPhone iPad right away.

Best Part?

In this article, we will discover basic and advanced troubleshooting methods that you can practically apply when you are faced with the situation that your iPhone stuck on Connect to iTunes.

Part 1. Common Reasons Why iPhone Stuck on Connect to iTunesPart 2. Quick and Easy Fixes the Error that iPhone Stuck on Connect to iTunesPart 3. Fix Issue "iPhone stuck on connect to iTunes" with FoneDogPart 4.Video Guide: How to Fix iPhone Stuck on Connect to iTunes

Part 1. Common Reasons Why iPhone Stuck on Connect to iTunes

Before we proceed to troubleshoot the error that iPhone stuck on connect to iTunes, we must first be familiar with the reasons why this is happening in order to determine what is really going on with the iPhone. More often, these are the top reasons for the issue of iPhone stuck on connect to iTunes:

  1. System Update interruption – This usually happens unexpectedly when you are updating the iOS version then suddenly it stopped and the “connect to iTunes” error popped up.
  2. Jailbreaking – Most probably everyone has heard of jailbreaking iPhones so they can really make the most of it. However, there are consequences of this activity especially if you are not very well familiar with the process. Jailbreaking is tweaking the operating system of the device so the original iOS will crash and cause arising issues like “connect to iTunes”.
  3. Hardware problems – There are also cases of this error “connect to iTunes” that are caused by failed hardware like buttons and cables.

If your iPhone is stuck on “connect to iTunes” while you were doing any of the software-related issues mentioned like iOS update, it could be a sign that your iPhone is in Recovery mode or while jailbreaking, your device is in DFU mode.

Part 2. Quick and Easy Fixes the Error that iPhone Stuck on Connect to iTunes

One thing is for sure when you get stuck on “Connect to iTunes”, there are solutions. The only thing you have to consider is to choose the best solution that will take care of your data and phone usage. Below are the quick and easy fixes when you encounter this error:

Wait for the Apple Logo

  1. For iPhone 7 or iPhone 7 Plus- Press and hold Sleep/Wake and Volume Down buttons for at least ten seconds and wait until you see the Apple logo.
  2. For iPhone 6 and earlier - Press and hold Sleep/Wake and Home buttons for at least ten seconds and wait until you see the Apple logo.

Restart_iphone_1

Do a Reinstall

A quick restart may help refresh your iPhone device if it is on Recovery mode but if you are still stuck on “Connect to iTunes”, you might need to reinstall the iOS on your iPhone but this might lead to data loss. To do a reinstall, refer to the steps below:

  1. Open iTunes. If needed, update to its latest version
  2. Connect iPhone to your computer with an original USB cable that came along. Upon connecting, you will see a message that says “there’s a problem with the [iPhone name], that requires being updated or restored”
  3. Choose Update to reinstall the iOS and keep your personal files.

Iphone Update Restore 2

Part 3. Fix Issue "iPhone stuck on connect to iTunes" with FoneDog

Most solutions to the iPhone stuck on Connect to iTunes error could lead to possible loss of other apps and settings of your device if you don’t have a recent backup. However, there is another way to solve this without any data loss. FoneDog iOS System Recovery will fix your iOS back to normal without losing any of your data.

If you have jailbroken your device it will be returning to a non-jail broke status and if you have unlocked the iPhone it will re-lock its status then the firmware will be updated to the latest version in order to fully fix the stuck on “Connect to iTunes” error.

This program works best with all models of iOS (included iOS 11) and other system-related issues such as black screen, white screen, recovery mode, and much more. To start the process, follow these easy steps below:

  1. Download and launch FoneDog iOS System Recovery.
  2. Select iOS System Recovery and connect iPhone.
  3. Confirm device make and model.
  4. Download the latest firmware package and apply the repair right after.
  5. Restart your iPhone.

Step 1. Download System Recovery - FoneDog iOS System Recovery

On your computer, Windows or Mac, download FoneDog iOS System Recovery and complete the installation. Launch the program after to proceed to the next step.

Free Download Free Download


More Tools

Step 2. Select iOS System Recovery and Connect iPhone

If you are on the main menu, click on iOS System Recovery and with the original USB cable, connect your iPhone. Avoid interruption on both devices once the connection is automatically detected. Click Start to continue.


Start

Step 3. Confirm Device Make and Model

You will be asked to confirm the iPhone’s make and model on the next window to ensure that the correct and the latest firmware package will be downloaded. Click on Repair once you have supplied the needed information.


Download

Step 4. Download and Repair

FoneDog iOS System Recovery will download the latest firmware package and apply the repair right after. This may take a few minutes but you can see the progress on the program screen.


Repairing

Step 5. Restart

When both the download and repair has been completed, it will now restart your iPhone and will be back to normal.


Repair Complete

Part 4.Video Guide: How to Fix iPhone Stuck on Connect to iTunes

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Gina Barrow

Technical/Creative Writer

Kitchen, my safe space; black, my favorite color

Was a Technical Specialist for a while, troubleshooting Smartphone and Software-related issues until a writing stint caught my attention.

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