By Roel, Last updated: March 20, 2019
When you meet "The iPhone could not be restored. An unknown error 9". This is the iTunes Error 9 (iPhone Error 9). Don't worry, this article will show you several solutions to fix error 9.
So dear readers and avid iPhone or other iOS device users, you are probably here because you have experienced an iTunes error 9(iPhone Error 9) that appeared suddenly out of the blue.
Perhaps prior to this, you received a notification that iTunes has a new firmware or update for you. You then hooked up your iOS device normally, like any other day. Everything goes well, then suddenly… Yes, we know where this leads to.
Well, for one thing, you are definitely not alone. Many other iOS 11 device users have experienced the same exact situation, and it is because of this, we at FoneDog have tried and tested ways for you to get your cell phone/camera/gaming/video/business device back into full swing.
So read on Apple users and let us now look into what this error 9 iTunes is all about and what causes it to even appear.
iTunes Error 9 is noted to be not as common or frequent than other errors such as Error 3149, 4013, 4014, 3600 and the like. The problem, however, is that when it strikes, it strikes quite hard.
The time it ‘strikes’ is mainly during updating or restoring your iOS device. When that occurs, all your progress is lost and your iOS device (iPhone X, iPhone8/7/6/5, iPad, iPod) will effectively be stuck in whichever of the two options it was doing.
Symptoms and Possible Prompts
Here are some of the symptoms and prompts that you may have experienced.
What Cause the Error 9 to Occur?
The usual causes for error on most devices are when it is related to software issues. The thing here is that hardware, no matter how solid they are supposed to be, also contribute to the downfall of your iOS device’s functionality. Here are the common causes for this error to occur.
Now that we see what the causes are, we can note that both software and hardware are the possible culprits for the error’s occurrence. With this, we can now go into actually fixing iPhone 5s/6s/7/8/X error 9.
This is where FoneDog - iOS System Recovery becomes a total no-brainer to use. It is important to also take notice that this method will NOT meddle with your data. A great advantage!
Here are the steps for removing the iTunes Error 9 from your iOS device forever:
As you can see, with FoneDog all the work is done for you. You would not need to go through the long processes anymore.
It does everything from a complete system recovery to getting your precious data back to fixing those annoying restarts. All you need is a computer or a laptop. We also made it easier than previous versions to get everything done faster!
Now that we obtained a better understanding of the error 9 iTunes in question, we will now go into the possible ways for you to fix the problem. Please take note, that if you are unsure or cannot perform a fix listed, there are always others available.
If you do attempt each one, and there still hasn’t been a solution then do not worry. Our final method will be the sure fix you need to get your device up and running again!
Sometimes, a simple reset is all that is needed for the software to refresh and adjust itself. We will start you off with this easy method first.
Resetting your iOS device (Older Models: iPhone 6s or earlier, or iPad)
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Resetting your iOS device (iPhone 7, iPhone 7 Plus)
Backup iPhone with iTunes
Reset your iPhone X or iPhone 8:
Hopefully, this was all that was needed. If not, let us move on to the next methods available.
Here we need to have your iTunes updated to the newest version. Doing this is simple.
For Mac Users
For Windows Users
Another good practice is to try a different computer where you can plug in your iOS device. Make sure it has iTunes and try Method 2. If this works, it means that your computer has an issue that needs to be addressed.
This could include hardware or software problems or worst case scenario, a binary code in your registry has been altered. If the latter is true, then you would perhaps need to perform a complete computer recovery.
Consider the scenario where perhaps your USB cable has become faulty through wear and tear or mishandling.
A possibility for the iPhone 6 Error 9 to appear is also through a sudden disconnection when it was updating.
A simple fix for this is to try a new USB cable or one that you know currently works. Also be sure that the connection is not loose and seated in the device and the computer/laptop securely - this may have caused the interruption in the update if you did not intentionally yank the cable.
*Make sure that the USB cable is certified and authentic - best if it was from Apple.
Using this option may cause data loss so it is not entirely advised, but it may just be the fix you need. It is imperative that you back up your data just in case.
Remember, if you are not comfortable with this method, you can try the final solution which is guaranteed to keep your data intact.
Also, only attempt this option if you have not seen results from Method 1 and 2.
*If the error 9 iPhone 6 still occurs, hard reset your iOS device again and click on ‘Restore’ this time.
This workaround is the ‘Apple way’ of fixing Error 9, but if it still did not work, you still have plenty to choose from.
If any of the above did not work, then a security software on your computer is perhaps blocking communication to Apple’s servers. A bit of investigation is needed, so please follow carefully.
These here are a mix of checks to both hardware and software. Anyone of these may be the fix required, so be sure to go through this list carefully. Note that some are user-defined solutions.
Now that we have gone through all the methods, ranging from easy to hard, and if you still have not found the right fix and iPhone still could not be restored error 9 or would like to have something quick and fast, then allow us to present to you the easiest solution of all - using the FoneDog toolkit - iOS System Recovery.
After using FoneDog - iOS System Recovery your iOS device is ready to go but it does not just end there. If you have forgotten to backup your data, before using any of our products then please do not worry not because of the FoneDog - iOS Data Recovery has you covered.
All of your data that you may have lost, will be fully restored to exactly how you had it. To make sure that all of your data won’t go missing for the next time, you may also opt to use our FoneDog - iOS Data Backup & Restore module so everything is accessible and safe on your computer.
Keep in mind that you never again would have to bring your iOS device to a repair shop where your data may potentially be at risk from prying eyes as well as having to pay huge fees. Your data is only accessible by you and you alone - as it should be.
As easy as all of our software, it is always good to have a one-stop program that does everything efficiently. In addition, you may have noticed several other different repair modules available - yes we are that thorough in making sure you have everything you need. You are welcome!
So give our products as shot with a free trial to start off. With our user-friendly interface, immediately you will see what it is capable of and why it is well loved and received amongst our satisfied customers. We stand proudly by our product and so will you. Go on and give it a try. It is as easy as 1, 2, 3!
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