How to Fix “iTunes Could Not Restore the iPhone Because an Error Occurred While Reading…” Error

By Vernon Roderick, Last updated: August 5, 2020

Getting an error of any kind is no joke. They tend to be very vague, giving out only a piece of information about the problem. That’s why it’s very difficult to resolve error messages since you can only know a little about the underlying problem.

The “iTunes could not restore the iPhone because an error occurred while reading…” error is no exception. This article will show you different ways to fix this infamous error message. Let’s start by discussing what this error means.

Part 1: “iTunes Could Not Restore the iPhone Because an Error Occurred While Reading from or writing to the iPhone” ErrorPart 2: Fix “iTunes Could Not Restore the iPhone Because an Error Occurred While Reading…” Error Using Specialized SoftwarePart 3: Other Ways to Fix “iTunes Could Not Restore the iPhone Because an Error Occurred While Reading…” ErrorPart 4: Conclusion

Part 1: “iTunes Could Not Restore the iPhone Because an Error Occurred While Reading from or writing to the iPhone” Error

When you see an error with a message “iTunes could not restore the iPhone because an error occurred while reading from or writing to the iPhone”, it is most likely due to several reasons.

It happens mostly when users forgot to unlock their device or disable some security apps. There are also those that complain about this error suddenly appearing even when they didn’t actually plan in restoring their iPhone.

Nevertheless, this error varies in severity. Some can be solved with just simple solutions while some cases require you to resort to extreme measures. One thing’s for sure, you won’t be able to fix this halfheartedly. And so, let’s proceed with the very first entry as well as the solution that I think would be the most effective.
iTunes Could Not Restore the iPhone Because an Error Occurred While Reading

Part 2: Fix “iTunes Could Not Restore the iPhone Because an Error Occurred While Reading…” Error Using Specialized Software

Every problem has its own solutions. However, one thing that is common to all problems is that there will always be a tool that specializes in solving that issue. The same can be said about our situation.

When you see the “iTunes could not restore the iPhone because an error occurred while reading” error, you can solve it with a third-party tool, and for that I recommend FoneDog iOS Data Backup & Restore.

iOS Data Backup and Restore One click to backup the whole iOS device to your computer. Allow to preview and restore any item from the backup to a device. Export what you want from the backup to your computer. No data loss on devices during the restore. iPhone Restore Won't Overwrite Your Data Free Download Free Download FoneDog iOS Data Backup & Restore

This tool is capable of creating backups of iOS devices, and that includes iPhones. It also has the ability to restore from those backups, making it the best tool for your situation. Here are the steps you need to follow:

Step 1: Connect Your Device

Connect your iPhone into your computer using a cable. Make sure the FoneDog iOS Toolkit is already open. Now choose iOS Data Backup & Restore on the main page.

Connect Device

Step 2: Select Backup Type

On the next page, there will be two options namely iOS Data Backup and iOS Data Restore. Simply select iOS Data Restore. Then, select the backup file that you want to use. You should be able to distinguish them by their Latest Backup Date and Backup Size. Click on View Now once you have selected a backup.

Select Backup Type

Step 3: Restore iPhone Files

Once you select a backup, it will automatically be scanned. Now after the scan is finished, select the files that you want to include in the restoration. After you have selected the appropriate files, click on Restore to Device.

Restore iPhone Files

Solving the “iTunes could not restore the iPhone because an error occurred while reading” error doesn’t mean you have to actually fix it.

Sometimes, it is better to use another method. However, if you insist on using iTunes for restoring your iPhone, then you really do need to fix the underlying problem.

Free DownloadFree Download

Part 3: Other Ways to Fix “iTunes Could Not Restore the iPhone Because an Error Occurred While Reading…” Error

#1 Restart Devices

First of all, you can always try simple solutions, even if the problem is as complex as the “iTunes could not restore the iPhone because an error occurred while reading” error.

So begin by restarting your iPhone. This should be very easy since you have surely done this before a couple of times. Once that’s done, restart your computer as well, just for good measure.

That is perhaps the easiest way to fix the issue. In fact, restarting gadgets is universally known to contribute in solving minor issues. So assuming that the error message you got isn’t that much severe, this should be enough.

#2 Disable Lock/Passcode

Another quick fix similar to restarting your device is disabling your passcode or the lock of your iPhone. This is because when you connect your device to a computer, it’s most likely not going to be detected or some functions may not work well if the connected device is locked.

As such, I recommend going to your Settings and into your Security options to disable your passcode. It is only temporary and you can put it back once the “iTunes could not restore the iPhone because an error occurred while reading” error is resolved. Now if the problem still persists, then start expecting that this won’t go as easy as you initially thought.

#3 Clear Up Some Space

It is a common misunderstanding among users that they have enough space on their devices to do the restore process. However, they can’t be more wrong.

iTunes actually has a habit of creating a copy of your backups. That means you will need to have at least twice the space needed for restoring from your backup file.

For example, if the backup file is 2GB in size, you have to have more than 4GB free space to make it work. I know it may sound bothersome, but this is how iTunes behaves and we can’t do anything about it.

So in short, to fix the “iTunes could not restore the iPhone because an error occurred while reading” error, you have to free up some space on your computer, and while you’re at it, on your iPhone as well.
Clear Up Space

#4 Delete/Move Backups

Since we are already on the topic of clearing up some space, I’ll go ahead and discuss another solution that involves deleting or moving your backups. You see, iTunes has another habit and it involves creating backups automatically. This one, however, can be disabled, but the backups that were created already exists, and you can expect those backups to be taking up huge space.

As such, it is recommended to delete backups or at least move them somewhere if you intend to fix the “iTunes could not restore the iPhone because an error occurred while reading” error. Here are the steps you need to take to delete backups:

  1. Launch a session of Finder on your Mac.
  2. Now under the Locations from the left panel, click on your iPhone’s name.
  3. Head to the General
  4. Click on the Manage Backups…
  5. Select the backup that you don’t need.
  6. Click on Delete Backup.

Note: To move a backup, right-click on a backup then select Show in Finder. Once you are redirected to the backup folder, cut and paste this folder into an external drive.

It may be very alarming to delete backups for some users. As such, I won’t encourage you to do so. In fact, it would be better if you copy it instead.

Nevertheless, once you remove the backup from the archives, you should be able to free some considerable amount of space. In turn, this would solve the “iTunes could not restore the iPhone because an error occurred while reading” error.
Move Backups

#5 Disable “Encrypt iPhone backup” Feature

You may have heard of it before, but iTunes has the ability to encrypt your backups. This is made possible by the Encrypt iPhone backup feature. Although it was made to protect your backups, it also makes it easier to access them. Eventually, some users have encountered the “iTunes could not restore the iPhone because an error occurred while reading” because of this feature.

As such, you have to try disabling this function. Here’s how you can do that:

  1. Open iTunes on your computer. Make sure your iPhone is currently connected to the computer.
  2. Now go to the Summary
  3. Under the Backup section, you will see a checkbox for Encrypt iPhone backup. Make sure this is unchecked.

This should make the process of accessing the backup a lot easier. Also, it should solve the “iTunes could not restore the iPhone because an error occurred while reading” error that you’re struggling with right now.

#6 Install/Update iTunes Latest Version

The last entry involves installing or at least updating your iTunes to the latest version. This has also been found to be very helpful with fixing the “iTunes could not restore the iPhone because an error occurred while reading” error.

As you may already know, updating the firmware of an app allows it to solve the issues that it is currently facing. As such, it is only right to try updating iTunes to the latest version in these trying times. Here’s how you can do this:

  1. Open the iTunes
  2. On the menu bar at the top of the window, go to Help > Check for Updates.
  3. Follow the onscreen instructions on how to update the app.

By updating the app, any issues that might have been there before will be eradicated. Hopefully, it would include the “iTunes could not restore the iPhone because an error occurred while reading” error.

Part 4: Conclusion

There are a lot of things that can happen on your iPhone device. That is why it is only natural that you are trying to restore it right now. However, it seems that you have encountered an error that will endanger your devices and your files contained within it.

Although you have learned what the “iTunes could not restore the iPhone because an error occurred while reading” error is and how to fix it, don’t be so relaxed. Remain cautious and take care of your device, so you won’t have to face this issue again.

iOS Data Backup and Restore One click to backup the whole iOS device to your computer. Allow to preview and restore any item from the backup to a device. Export what you want from the backup to your computer. No data loss on devices during the restore. iPhone Restore Won't Overwrite Your Data Free Download Free Download FoneDog iOS Data Backup & Restore

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Vernon Roderick

Technical Expertise for PC / YouTube Scriptwriting /Website Optimization

One of my passion is to develop software of my own

I write articles to share knowledge about IT technology and some experience in developing my own software, and developing my own software is one of my passions for work.

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