How to Fix Chrome Not Playing Videos

By Vernon Roderick, Last updated: September 3, 2021

Once in a while, we find ourselves watching videos on our browsers. It is one way to gather information. Plus, you also watch videos for entertainment. However, such entertainment can sometimes be a pain instead of fun. This is often caused when the Chrome not playing videos occurs.

You can either have your spare time wasted or be delayed in gathering information. Either way, you will be forced to look for a way to fix the error. Unfortunately, it won’t be as easy as you think. Chrome not playing videos is not an error caused by the video. There are many reasons as to why it occurred.

So before we head to the solutions for the error, we will first discuss how this error came to be so you will know how to get rid of the root of the problem.

Why is Chrome Not Playing Videos?How to Fix Chrome Not Playing Videos on PCHow to Fix Chrome Not Playing Videos on Mobile PhoneAlternative Fix to Chrome Not Playing VideosConclusion

Why is Chrome Not Playing Videos?

Google Chrome is only one of the browsers out there that is available for you. Now if all the browsers you have aren’t playing videos, then you can assume that the problem lies on the video itself.

But if the it’s not like that, and Chrome is the only browser that isn’t playing the videos, then there are many reasons including:

  • Outdated browser. There are many websites out there that updates there interface. If that’s the case, you will have to make sure your Chrome is updated.
  • Full Storage. Videos take up some storage space from your device, be it your smartphone or PC. Thus, having a full internal storage or hard disk will result to Chrome not playing videos.
  • Extensions and Plugins. Extensions and plugins help with various things in the operation of Chrome. However, sometimes they can be the cause for Chrome’s errors.
  • Browsing Data. Just like extensions and plugins, the websites that you recently visited might have caused the browser to get corrupted.
  • Components Not Enabled. Like any other system, without the important components, Chrome might fall apart and cause problems like Chrome not playing videos.

With this, you should have already realized that the solutions will be focusing on solving these problems. Without further ado, let’s start with the solutions. Let’s begin by discussing solutions for Chrome not playing videos on your PC.

How to Fix Chrome Not Playing Videos on PC

Navigating to the browser’s interface is easier. Additionally, the PC browser has existed longer than the app, which means major changes have been implemented since then.

This is why solving Chrome not playing videos on your PC will be simpler than with a smartphone.

Restart Google Chrome

Just like with most problems on your computer, the first solution you must try out is restarting the app or software involved with the problem.

Restarting Google Chrome is actually very simple. All you have to do is close the program by clicking on the X button at the top-right corner of the window, then start the program again.

However, remember that since this is the simplest solution, it’s also the least likely solution to solve Chrome not playing videos.

Reset Chrome Settings

Now if restarting the Google Chrome browser didn’t work, the you might want to try out “resetting” it. A Reset is different than a Restart when it comes to programs. Additionally, what we’ll be resetting is not Chrome itself, but its settings.

This is one of your options because there’s a chance that the Chrome not playing videos error occurred because you tweaked with the settings without realizing it. To do this, follow these steps:

  1. Open the Google Chrome.
  2. On the top-right corner, click on the Menu icon represented by three dots aligned vertically.
  3. From the drop-down menu, select Settings.
  4. Scroll-down until you see a button that says Advanced. Click this button.
  5. On the expanded page, you will see a Reset and clean up Click on Restore settings to their original defaults.
  6. Confirm your choice by clicking on the Reset Settings button on the pop-up window.

With that, your Google Chrome browser will start to reset. After that, make sure to try playing the videos again. If this doesn’t work, then you might want to proceed to a simpler solution.
Reset Chrome Settings

Clear Browsing History

As previously said, sometimes the problem lies within your browsing data. Perhaps there’s a website you visited that had its virus spread throughout the program. For that reason, it’s important to know how to clear your browsing history.

  1. Launch Google Chrome.
  2. Click on the Menu icon at the top-right corner.
  3. Select Historyfrom the Menu then click on History.
  4. On the left side of the window, click on the Clear browsing data
  5. In the window that will show up, you can configure the clearing process such as how much data you want to clear, specific data types, and more.
  6. Once you’re finished configuring, click on the Clear data.

At this point, your Chrome should currently be clearing the browsing data, including the data that resulted to Chrome not playing videos. Now check again if videos are still not playing. If not, then proceed to the next option.

Check Extensions and Plugins

As we’ve said earlier, the extensions and plugins installed on your browser might be the reason for the occurrence of the errors.

Thus, you might want to check these things and configure them if necessary. To do this, you will have to follow these steps:

  1. Open your Google Chrome.
  2. Click on the Menu icon found at the upper-right corner of the window.
  3. From the Menu, click on More toolsthen select Extensions.
  4. You will be taken to a window that shows all the extensions installed on your browser.

To disable or enable them, you can click on the toggle button on each extension.

To remove them, you can click on the Remove button found on each extension.

To update them, turn on Developer mode on the top-right corner of the window, then click on the Update button on the options that will show up.
Check Extensions and Plugins

You can try things out in the Extensions page. Hopefully, you’ll find out how to fix Chrome not playing videos along the way. Now if you really can’t fix it through configuring your extensions, then it’s likely that the problem lies on the important components of Google Chrome.

Enable JavaScript

There are three components of Google Chrome that is essential for playing videos. JavaScript, Flash, and Hardware Acceleration.

This section will involve enabling JavaScript. To do so, you will have to follow these steps:

  1. Open Google Chrome.
  2. Click on the Menu.
  3. Select Settings.
  4. Scroll-down and click on the Advanced
  5. Under the Privacy and security section, click on Content Settings or Site Settings.
  6. Click on JavaScript.
  7. Make sure the Allowed (recommended) is turned on.

If you found that it is already turn on, then the problem with Chrome not playing videos might be due to the two other components.

Configure Flash

Flash is also another important component for playing videos on any browser. Generally, you have three options for fixing the problem if Flash is the culprit, allowing Flash, updating Flash, or reinstalling Flash.

Allow Flash on Site

Allowing Flash can take time. This is because you’ll have to allow flash in each site you want to play videos on. Either way, here are the steps to do it:

  1. Open your Google Chrome.
  2. Go to the site that won’t play videos.
  3. On the left of the URL link, you’ll see a Lock Click on this icon.
  4. Under the menu, click on Site Settings.

You will be taken to another window with many options.

  1. Click on the drop-down menu beside the Flash.
  2. Select Allow.

Go to that site again and refresh. This should solve the problem.

Update Flash

If the Chrome not playing videos error still persist, then the entire Flash software might be the culprit.

As such, you might want to update Flash.

  1. Open the Chrome.
  2. On the search bar, type in chrome://components then press Enter.
  3. There should be a list of components. Look for Adobe Flash Player.
  4. Click on the Check for update.
  5. If it says “Component not updated”, then wait for the update process to automatically complete.

There will also be cases when the message will say “Component updated”.

In such cases, your only choice is to reinstall Adobe Flash Player.
Update Flash

Reinstall Adobe Flash

Reinstalling Adobe Flash will be the same as with other software.

The only thing you should remember is to download only the official software from the official website.

If this still doesn’t solve the problem, then it’s not that important components were turned off, but it was turn on instead.

Disable Hardware Acceleration

Hardware Acceleration is a helpful feature on Google Chrome. However, sometimes it’s can result to Chrome not playing videos and other errors as well. As such, it’s important to know how to disable it.

  1. Open Google Chrome.
  2. Click on the Menu.
  3. Scroll-down and click on Advanced.
  4. Under the Systemsection, uncheck the Use hardware acceleration when available to disable it.

With that, you’ll be able to play videos again on your Chrome browser using your PC.

Now we head to the solutions for Chrome not playing videos on your mobile phone (Android/iOS).

How to Fix Chrome Not Playing Videos on Mobile Phone

Since you already know how to fix Chrome not playing videos on your PC, it should be easier to do it on your mobile phone. This is because there aren’t many options on the Chrome app. As such, there will be less solutions this time.

Restart Chrome App

Just like how we settled it on the previous section, you might want to restart the Chrome app before anything else. However, it won’t be as simple as you think.

You will first have to force stop the app, and here’s how you can do it:

  1. Launch the Settings app of your phone.
  2. Tap on Applications.
  3. Select the Chrome.
  4. Tap on the Force Stop.

After this, all you have to do is start the Chrome app again and attempt to play the video. If this doesn’t work, which is likely to happen, then proceed to other solutions for Chrome not playing videos.

Update Chrome App

Unlike with Google Chrome browser on PCs, the Chrome app doesn’t automatically update itself. Thus, it can lead to problems like Chrome not playing videos.

So, we’ll have to try updating the Chrome app to fix the problem.

  1. Open your Google Play Store.
  2. On the left side of the screen, tap on the Menu icon which is represented by three horizontal lines.
  3. Select My apps & games.
  4. Find the Chrome app and tap on Update.

Sometimes, there won’t be an Update button, which means the app is already updated. Thus, you’ll have to rely on other solutions.
Update Chrome App

Clear App Data

Just like how you reset Chrome settings and cleared the browsing history on your PC, you will also have to do so on your mobile device.

To accomplish this, you will have to clear the app data. To do so, you must follow these steps:

  1. Open the Settings.
  2. Select Storage.
  3. Tap on Applications.
  4. Find and tap on the Chrome.
  5. Press the Clear cache.

This should clear both the browsing history and rese the settings at the same time. Now if it still didn’t work, then you have another option.

Check Storage

There are times when the Chrome not playing videos error isn’t caused by the Chrome app itself, but your smartphone instead. This is when you don’t have enough storage space that the videos can’t render itself. And so, make sure to check your storage first.

If you see that it is full, then try to delete some files and try it again. With this, we have discussed all possible solutions for Chrome not playing videos on both PC and smartphones.

Alternative Fix to Chrome Not Playing Videos

While the previous sections talked about solving the Chrome not playing videos error, there are cases where such solutions won’t work no matter what. In that case, there are only two explanations.

Check if Video is Available

The first explanation is that the video is no longer available to viewers. If that’s the case, it explains why not one of these solutions won’t work. As such, you might want to check if the video is available.

To do so, you will only have to use another device. If it doesn’t work there, then it’s confirmed that the video is no longer available.

And if you have videos downloaded from website but could not play on your computer because of format issues, try with FoneDog Free Online Video Converter to convert them to the formats that the computer can support.
Check if Video is Available

Check Internet Connection

The second explanation is that your internet connection is not sufficient to play videos.

After all, videos take up some space as well as internet data. Thus, having a slow internet connection will cause the videos to stop buffering.


There are times when you just have to see the videos for yourself. However, sometimes Chrome doesn’t allow it and many errors occur to get in your way. Fortunately for you, in this article, we’ve discussed many ways to fix the Chrome not playing videos error.

At the end of the way, you’ve learned how to manage the Chrome browser more efficiently through learning about extensions, flash, and other important information.

Leave a Comment


Comment ()
author image

Vernon Roderick

Technical Expertise for PC/Website Optimization

One of my passion is to develop software of my own

I write articles to share knowledge about IT technology and some experience in developing my own software, and developing my own software is one of my passions for work.

Online Video Converter logo

Online Video Converter

How Do You Like This Article?

Check icon/ Check icon


Check icon/ Check icon


Thank you! Here' re your choices:

Rate This Article: Excellent

Rating: 4.7 / 5 (based on 84 ratings)

Online Video Converter logo

Online Video Converter

FoneDog uses cookies to ensure you get the best experience on our website. Click here to learn more.