Google Chrome is by far the largest and most used internet browser today and with the increasing number of users, there is no doubt that sometimes you experience certain issues like unable to connect to the internet.
However, there could be a lot of potential reasons as to why your Chrome is not connecting to the internet and it can affect both Windows and Mac computers. It could be a matter of simple connection errors or maybe something more elaborate like not being able to open any websites on Chrome while the site is accessible in other browsers like Firefox, Safari, and Internet Explorer.
We’ll go through the easiest and quickest ways to resolve your Chrome not connecting to the Internet in this new post, so read along to find out!
Part 1. 5 Easy Methods to Fix Chrome Not Connecting to the Internet IssuePart 2. How to Fix Chrome Not Connecting to Internet on Android and iOSPart 3. Summary
Part 1. 5 Easy Methods to Fix Chrome Not Connecting to the Internet Issue
Before you jump into troubleshooting your Google Chrome, it’s best to diagnose the issue first. Begin by first ensuring that you have a stable and excellent internet connection that can open other online services. If you are able to do so, then you are sure that your Chrome has an issue. With this, you can try any of the following 5 methods:
Solution 1. Doing Force Stop and Restarting Google Chrome
Perhaps the easiest troubleshooting you can do is to quit Chrome and restart it on your computer.
- Click on the X icon on the upper right corner of Google Chrome to close the window
- Force Start by pressing Ctrl+ Alt+ Del keys on your Windows and Cmd+ Option+ Esc on a Mac
- Restart your computer and re-open Chrome
If you are able to access Google Chrome then your problem is now resolved otherwise, continue troubleshooting.
Solution 2. Changing the DNS Address
Another option to fix your Chrome that is not connecting to the internet is to change the DNS address. Follow these steps on how to perform this step:
- Find and click Open Network and Sharing Center. You can do this by right-clicking on the network icon
- Click Change Adapter Options from the left side menu
- Find your active network connection and right-click and go to Properties
- Search and click Internet Protocol Version 4 (TCP/IPv4). Right-click and go to its Properties
- Mark “Use the following DNS server addresses” and enter the following:
- Preferred DNS Server: 8.8.8.8
- Alternate DNS Server: 8.8.4.4
- Click OK
Close the window and retry accessing Google Chrome this time.
Solution 3. Updating Google Chrome
Like any other software, your Chrome might need an update, reason why you are unable to connect to the internet. Mostly, Chrome is automatically updated; however you can update it manually by following this method:
- Launch Chrome and click on Settings or the 3-dotted line
- Go to Help and go to About Google Chrome
- Select Relaunch once the update is completed
After updating your Chrome, try to refresh the current web page you were trying to access.
Solution 4. Running The CMD Prompt
If you are a bit technical or familiar with the CMD prompt then you can also troubleshoot the Chrome not connecting to the internet issue.
Here’s the detailed guide:
- Type CMD on the search field
- Right Click on the CMD app and right-click and select Run as Administrator
- Enter the following commands:
- ipconfig /release
- ipconfig /all
- ipconfig /flushdns
- ipconfig /renew
- netsh int ip set dns
- netsh winsock reset
- Restart your computer
After restarting, your chrome should be working now.
Solution 5. Resetting Chrome Settings to Default
Lastly, you can reset the Chrome to its default setup to fix the internet connection issue.
- Open your Chrome and type in chrome://flags/ on the URL address bar and hit Enter
- Find and select Reset All to Default on the right side
- Click Relaunch Google Chrome
This should resolve your Chrome not connecting to internet problems.
Part 2. How to Fix Chrome Not Connecting to Internet on Android and iOS
Like your computer, your Smartphone may also experience the same Chrome connection issue. Here is the definitive guide on how you can resolve it quickly:
Solution 1. Clearing Cache and Doing Force Stop (Android only)
As you know your Android Smartphone keeps cache of all the sites and apps you are accessing to ensure smooth operation. However, the caches are stored on your device and eat up your space and will later on cause slowness and other issues. One of which is the problem with the internet connection.
- Go to Settings on your Android phone
- Navigate to your Applications or Manage Applications
- Find and Open Google Chrome
- Tap Force Stop
- Select Storage and tap Clear Cache
This should remove all the caches stored by the device from your Chrome app.
Solution 2. Reinstalling Google Chrome App (Both iOS and Android)
Re-installing the Google Chrome app will remove all the issues you are experiencing since it will give you a clean slate app. Here’s how:
On iOS:
- Tap on the Google Chrome icon until it wiggles
- Tap the X icon to delete
- Once deleted, go to the App Store and search for Chrome
- Install Chrome and try accessing
On Android:
- Long-press on the Google Chrome app
- Drag the icon to the Trash can
- Open Play Store and download Google Chrome
This should resolve the Chrome connection issues on both operating systems.
Solution 3. Resetting Network Settings (iOS and Android)
Lastly, you can opt to reset the network connections of your mobile phone to not only fix the Chrome issue but the overall internet connection problem that your phone is facing with.
On iOS:
- Go to Settings and select General
- Tap Reset and choose Reset Network Settings
- Enter your passcode if there is
- Choose Reset Network Settings
On Android:
- Open the Setting on your Android phone
- Find and tap Reset, it could also be found inside General Management
- Navigate to Reset Network Settings
- Tap Reset Settings to confirm action
Now that you have reset the network connections, you should be able to open Google Chrome without any issues now.
Part 3. Summary
Fixing the Google Chrome not connecting to the internet issue is easy and does not need a technician or an expert to perform the actions. All you need is to go through these steps that we mentioned above and see which among these works best for you.
Have you resolve this issue before? Comment the steps you have taken!!
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