By Vernon Roderick, Last updated: October 13, 2020
Outlook is one of the popular email and personal information manager for business or personal that is bundled in the Microsoft Office suite. With Microsoft Outlook, you can send and receive emails, manage and store contacts, emails, calendar appointments, tasks, notes, journals, and many others. There are times however that you might encounter issues with your Outlook application that will affect your work.
This article discusses about the issue on Outlook app keeps crashing and becomes unresponsive. There are many causes as to why this problem happens. It may be caused by software or hardware issues. This tutorial guide provides many methods that you can follow step by step. This may work or may not work depending on the scenario that you face. In case of data failures, a highly recommended tool to recover your deleted or lost data called FoneDog iOS Data Recovery can help rescue your data.
This section provides several methods that will teach you on how to resolve the issue on Outlook app keeps crashing on your iOS devices. An app is a third-party software that may crash on your device for some reasons. The Outlook app may become unresponsive, suddenly closes, or disappears when you launch it. Below are the step by step instructions on how to resolve the app crash problem.
If the Outlook app keeps crashing, end or kill the app. You can do this using the App Switcher. Then, launch the app again on your device.
How to end or kill the Outlook app:
How to force quit the Outlook app:
You can also restart your iOS device to clear off memory and start a new state of your device. Try the steps below if this resolves the issue.
Make sure also that your mobile device has enough memory and storage space to run the Outlook app to prevent it from crashing or becoming unresponsive. You can also use a third-party tool to clean the junk and clear the space and memory of your device.
How to clear cache and data of the Outlook app:
For the other apps, you can do the clear cache.
Sometimes the Outlook app keeps crashing or becomes unresponsive because it is outdated. You need to get updates to your apps in order to prevent issues and install the fixes and changes the developers have deployed to the app’s latest version.
You can also update your apps using iTunes with your iPhone connected to your computer via a USB connection.
To resolve the issue on Outlook app keeps crashing or becoming unresponsive, you may need to delete the Outlook app and reinstall it on your iOS device. The Outlook app in your device may have some errors that needs a reinstall. There are also some updates and fixes that are deployed to the latest version of the app that you need to download.
How to delete the Outlook app from your iOS device:
How to reinstall the Outlook app from your iOS device:
How to set up your account for Outlook mail:
To resolve the issue on Outlook app that keeps crashing, try to remove your account associated to your Outlook email. Then, add it again. To remove your account, you need to do it in the Settings of your device instead of doing it in your Outlook app. Removing your email account will not delete the emails nor your Outlook account from the server. You can still access these using the web and other mail apps. It will only delete emails from your iOS device.
How to remove your Outlook email account:
How to add your Outlook email account:
Another reason that may cause the error on Outlook app that keeps crashing or becoming unresponsive is an outdated iOS version in your device. Regularly check for the latest updates to be installed to your iOS device. Do not worry as the settings and data on your device are preserved but you may create a backup of your iOS device before you do the system update just in case the new version won’t work or would cause issues to your device.
You can also obtain the system updates using iTunes from your computer.
Should you need to contact the Microsoft Outlook support team for issues that are not resolved, you can get help or contact them by following the steps below.
How to get help for Outlook:
How to contact support for Outlook:
If the error on app keeps crashing is not resolved and it may be caused by a hardware issue, contact the Apple Support online or visit an Apple Store near you.
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Microsoft Outlook is a useful email and information manager that you can use in work, business or personal. It has many features including but not limited to managing and storing address books, sending and receiving emails, managing calendars, tasks and many more. Issues may arise with the third-party apps in your device such as Outlook app keeps crashing. The factors that cause it may be software or hardware issues. You can check the multiple methods presented in this article guide. You can check if it is an app issue or a device issue. In case of data loss while you update the apps or due to app crashes, you can use FoneDog iOS Data Recovery to help you recover the lost or deleted data from your iOS devices such as iPad, iPod and iPhone.
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