[2021 Update] Fix Google Photos Backup Slow and Stuck Problem - How to

By Adela D. Louie, Last updated: May 31, 2021

Google released Backup and Sync last year, which allows users to save computer files to Google Drive. The application is designed to replace Google photo backup desktop applications, although these two applications have happily coexisted in the past 9 months.
If you are still using the old apps like me, then Google has some bad news: the backup of Google photo backup will end in May.

Actually, you may meet some problems with google photos back up. You may complain that "Google photos backup slow!" "Google photos stuck on sync not working!" or, "Google photos says backup complete but not!"

Do you want to know more about Google Photos Backup? Well, this article will satisfy you.


Google Photos is an application that can backup your photos and videos from your Android and iOS device which you can access from the web using your computer for you to view your library.

This also provides unlimited storage when you opt for its high-quality setting for free. This is one of the great ways on how you can backup your data from your Android device.

However, sometimes Google photos can get really annoying because there are instances that Google Photos backup are really slow and the most frustrating once you have figured out that no one, not even those who are experts on Google products may seem to help.

At this point, the only best solution you can do is to collect solutions for you to fix this problem.
Restore Call History From Google Nexus

Part 1. Things You Don't Know about Google Photos.Part 2. How to Fix Google Photos Stuck on Getting Photos?Part 3. Best Software Alternative for Google Photos Backup.Part 4. Video Guide: How to Backup Pictures on GooglePart 5. Conclusion

Part 1. Things You Don't Know about Google Photos.

Here are some things that many people do not know about Google Photos.

  • Find People, Places, and Objects.
    Google Photos can arrange the photos you have uploaded by location, and by the date, it was taken automatically. You can search for your photos for anything, like the pictures you took during the holiday season of a photo you took from last month.
  • Grouping Same Faces Together and Have Them Labeled.
    Google Photos can create thumbnails of faces from your photos. Because of this, you will be able to search for your pictures of various people. You don't have to worry about anything because these tags will be kept private in your account.
  • Delete Photos After Uploading.
    Google Photos can automatically delete your photos and videos after you have uploaded them. This will remove any redundant copies of your photos and videos. This way, you can free up the storage of your Android device.
  • Backup Photos From Other Apps.
    Auto backup can really come in handy. However, it can only backup photos that were captured by a default Camera application. With this, you can also backup photos from Instagram, WhatsApp, Viber and other application that is similar to these applications.
  • Show Photos on a TV with Chromecast
    If just in case that you have a Chromecast, you can display your photos and videos on a big screen. All you need to do is to install the Chromecast application for Android or iOS and always make sure that both devices are connected to the same Wi-Fi connection.
  • Upload Faster with the Desktop Client
    The Google Photos backup can automatically backup or upload your photos from your mobile device and it also has a desktop uploader for your Windows or Mac OS X.
    Having this will also drag-and-drop folders from your desktop to your photos.google.com. This will come in handy if you are trying to upload a huge number of photos and videos.
  • Share Photos and Videos with Anyone
    With this, you will be able to share your photos and videos just by sending a link to your friends and family. The link can be accessed even if they do not have a Google Photos app.
  • Use your Google Photos Even if you are offline.
    If you have enabled "Backup and Sync" from your Android device, then all photos and videos that you just took will still be backed up once you get connected to a WiFi or mobile network.

Part 2. How to Fix Google Photos Backup Slow and Stuck

If you are experiencing a problem with your Google Photos backup, then here, we gather some solutions for you that you might want to consider trying.

Solution 1: Check the Status of your Google Photos Backup

Step 1: Sign in your Google Account on your Google Photos on your Android or your iPhone device.
Step 2: You should read the first card found under Assistant option.
Step 3: Check if the first card says:

  • "Waiting for Connection" or "Waiting for Wifi". This only means that your connection is weak or unstable. What you can do is to tap the card for you to connect to a stronger WiFi connection.
  • "Backup and Sync is Off". Just go ahead and turn it back on by tapping it for you to enable Google Photos to backup your photos and videos.
  • "Photo or Video was skipped". The reason for this is that because your photos and videos do not meet Google Photos upload requirements. For Photos, it should be equal to or less than 75MB or 100 MP. For videos, it should be equal to or greater than 10GB
  • "Backing up photos". Your photos and videos are still backing up.
  • "Backup Complete". This means that all your photos and videos have been saved to your Google Photos.

Check Status Google Photos Backup

Solution 2: Just Backup and Sync

Step 1: Launch Google Photo from your device and then tap "Menu" button.

Step 2: Select "Settings" and then "Backup and sync". This is where you can do the adjustment to your settings for you to fix Google Photos backup error.

  • Check if you have logged in the correct account
  • Select "Backup device" folder for you to check the folders that were enabled for automatic backup in your Google Photos. See if you have turned on Google Photos backup for your folders because if not, then your photos and videos will not be backed up to Google.
  • Have you photos uploaded in a high-quality for you to have unlimited storage on your Google Photos account.

Solution 3: Enable Your Google Photos to Backup over Wifi Connection or Just Use Your Mobile Network

Reality is that some users do not complete the Google Photos backup once their Google photos are allowed in cellular data mode.

  • Android Users. Launch Google Photos and then do the following steps.
    • Menu > Settings > Backup and sync and then under cellular data backup, just turn on the buttons for backing up your photos and videos with your mobile data.
  • For iPhone Users. Go to your Settings and then scroll down for you to locate Google Photos and then tap the application. From there, select Wireless Data and the WLAN and Cellular Data.

Solution 4: Clear Your Cache and Application Data

If your Google Photos says that you are stuck with "backing up 1 of xxx" or if it says "checking for items to backup" or "getting your photos ready" then you can go ahead and try to clear your cache or app data from your Google Photos and Google Play Services.

  • For Android phone users, just go ahead and tap "Settings" and then "Apps" then "Photos", then go to "Storage" and then select "Clear Data and Clear Cache.
  • For iPhone or iPad users, just go and select "Settings" then go to "General" and then go to "iPhone Storage" and then choose "Google Photos" and then choose "Delete App". After that, you can just go ahead and have the application re-installed to your mobile device.

Solution 5: Uninstall Google Photos Updates

One way you can do if you are having a problem with Google Photos is to uninstall all the updates of your Google Photos. This process can only work for Android device users.
Step 1: Go to Settings then Apps and then Photos
Step 2: Select the three dots icon found at the right top corner of your screen and then choose Uninstall Updates.

Solution 6: Upload Your Photos and Videos Manually

If your Google Photos backup got stuck in uploading your new photos and videos, then you can just go ahead and upload them manually. Here is how.

  • For Android users, find a photo from your gallery that you want to backup on Google Photos and then tap the icon for you to upload it to Google Photos
  • For iPhone or iPad users, just open your Google Photos and then select a photo or video that you want to backup. Select the three dot icon and then tap Backup

Solution 7: Re-start Your Device, Re-add Google Account, or Reinstall

  • Have your device reboot
  • Remove your Google Account and then put it back again
  • Uninstall your Google Photos and then install the one that is updated.

Part 3. Best Software Alternative for Google Photos Backup.

Many users of Google Photos backup are really experiencing having their backup not working and the sad part here is that Google does not seem to do anything.

Luckily, there is an alternative way for you to back up your photos and videos. This is by using a trusty and powerful software. This is the FoneDog Toolkit - Android Data Backup and Restore.

The FoneDog Toolkit - Android Data Backup and Restore can selectively backup your Android data to your computer. This program also allows you to back up your Apps and App Data. The FoneDog Toolkit - Android Data Backup and Restore also supports almost all Android mobile devices.

Plus, it is also very safe to use and easy because only you will be able to access your data and no data shall be overwritten using this program. To know more on how you can back up your data from your Android device, check out the following guide below.

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Step 1: Launch FoneDog Android Data Backup & Restore on Your PC

Have the program downloaded and then launch it in your PC. Also, make sure that there are no other applications running in the background.subtext

Fonedog Main

Step 2: Enable USB Debugging

Connect your mobile device using a USB cable to your computer and then select "Android Data Backup and Restore". You have to make sure that you have enabled USB Debugging on your device. If you are using an Android device that has a 4.0 OS version, you will be able to see a pop-up window on your Android device asking you to enable USB Debugging. From there, just go ahead and tap OK.

To Allow Usb Debugging

Step 3: Choose Backup Option

After FoneDog Toolkit had detected your mobile device, just go ahead and choose "Device Data Backup". FoneDog Toolkit then will check all your files from your Android device but don't worry because you will still be able to selectively select your data that you want to back up.
Also Read:
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How to Recover Deleted Call History from Google Nexus

Backup And Restore

Step 4: Select the Data You Wish to Backup

From here, you go ahead and choose "Gallery" because this is where your photos are, and "Videos" to select all your recorded videos from your Android device. After that, click "Start" button. Just a reminder, do not use your Android device or disconnect or deleted anything while you are doing the whole process.

Select Data To Backup

Step 5: Data Complete Backup

The progress bar will then appear on your screen once you have selected the file that you want to backup from your Android device to your computer. Once the process is complete, just go ahead and click "OK" button. All the files you selected will then be stored on your computer for your future use.

Backup Completed

Step 6. Select Backup Files to Restore

When you click the “Device Data Restore” button, the program will display the files from the latest backup by default. You may also choose other backed up files on the software.

Select Backup Files To Restore

Step 7. Choose Data to Restore to Device

You need to choose the data type you want to restore to your device. You can see the file types on the left side. Select the files you want to restore and click on “Restore” to initiate the process.

You will be asked to confirm the restoring process. Click on “OK” for your authorization. The whole process only takes a few minutes. Please don’t disconnect your Android phone or open any Android phone management software. Once it’s done, FoneDog Toolkit will notify you.

Select Files To Restore

Part 4. Conclusion

Backing up your data from your Android device is one of the best things that you can do. This point, Google Photos Backup is one of the best ways to back up your photos and videos from your Android mobile device.

However, there are tendencies that this application gets busted or do not work at all because of some reasons.

Fortunately, we FoneDog have created a way for you to back up your photos and videos to your computer without using Google Photos backup. This is where FoneDog Toolkit - Android Data Backup and Restore.

This amazing program helps you backup your text messages, contacts, call logs, photos, videos, audios, and documents to your computer.

The FoneDog Toolkit - Android Data Backup and Restore support over 8000 plus Android devices which includes those newly-released ones.

This program also allows you to just selectively select your data that you want to back up to your computer with OneClick and you can preview and restore your data as well.

It is very easy to use the program as you can see from the guide that we provided for your, plus, your data will always be safe because only you can have access to it and no other data shall be overwritten using this program.

You can download FoneDog Toolkit - Android Backup and Restore from our official website which is at FoneDog.

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Leave a Comment


Comment ()
reviewer image

Thomas Thibault2019-04-21 18:24:40

it is so slow , not on phone but on mac mini, 150 picture for one day only! need one week for 100 pictures!!

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Patricia2019-12-10 09:06:50

Really? But I just spent several minutes

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Norman Pegden2019-06-03 20:01:26

Same here! More than a day to upload my trip pics (around 100 pics)!

author image

Adela D. Louie

Tech Website Writing /Content Optimization

Singing, smiling, surprising every day!

So as a technical writer, it is my duty to gather effective and reliable solutions to answer questions on how to deal with the issues they are having with their devices.

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