Are you having a hard time with your Samsung device? Is the touchscreen of your Samsung phone unresponsive? Do you have important text messages on your Samsung device and you want to view but your phone does not allow you to? If you are suffering from the situation stated above, then this is for you.

We all know how hard it is to deal with a mobile device that has an unresponsive touchscreen especially if it contains important data like your text messages. It is very much irritating to deal with a broken phone and very frustrating at the same time because of those text messages that we cannot view.

For sure, if you are experiencing this kind of situation, you would want to find a way for you to view your text messages. Actually, it is still possible for you to view your text messages even if your screen is unresponsive. This is by using a third-party program.

And what we can highly recommend you is the FoneDog Toolkit - Broken Android Messages Extraction

View Text Messages when cannot touch screen
View Text Messages when cannot touchscreen

The FoneDog Toolkit - Broken Android Data Extraction is a program wherein you can use for you to view your text messages from your Samsung device even if you have an unresponsive touchscreen. This allows you not only to view but to also recover them and have them saved on your computer for you to have a copy or if you are thinking on transferring them to another mobile device in the future.

The FoneDog Toolkit - Broken Android Data Extraction have the highest retrieval rate when it comes to recovering data from a broken Samsung device. It has also a complete compatibility with any Samsung devices including the newly released ones like the Samsung Note 8.

For you to start viewing your text messages from your broken Samsung device, all you need to is to download FoneDog Toolkit on your computer and have it installed and then you can now begin viewing your text messages in a step by step manner.

The 30-day free trial for you, you can download to have a try.

Try It Free Try It Free

Part1. How to View Text Messages with an Unresponsive TouchScreen

Run Fonedog Toolkit

Run Fonedog Toolkit--Step1

Step 1: Activate FoneDog and Connect Your Samsung Device

Once you have successfully installed the program on your computer, run the program and then connect your Samsung device using your USB Cable.

Once your device is already detected by FoneDog Toolkit, click "Broken Android Data Extraction".

Step 2: Choose the Issue of Your Device

After which, FoneDog Toolkit - Broken Android Data Extraction will then ask you the problem you are experiencing with your Samsung device.

Choose "Cannot Touch" from the given situation on your computer screen and then click "Start" button.

Choose the Issue of Your Device

Choose the Issue of Your Device--Step2

Select Model

Select Model--Step3

Step 3: Select Model

After you have entered the state of your Samsung device, the program will then also ask you to enter the model of your device. Enter the correct model so that you could proceed to the next step.

Also, entering the correct information will allow the software to download the correct package for your Samsung device.

After you have entered the correct model of your Samsung device, click "Next" button.

Step 4: Enter Download Mode

After you have the done the first three steps, FoneDog Toolkit - Broken Android Data Extraction will then ask you to enter "Download Mode". For you to this, take your Samsung device (but do not disconnect it from your computer) and do the following steps.

Power on your Samsung device

Press and Hold the "Volume down" (-) key + "Home" button + "Power" button all at the same time

Press the "Volume up" (+) key to fully enter Download Mode.

Enter Download Mode

Enter Download Mode--Step4

Download Recovery Package

Download Recovery Package--Step5

Step 5: Download Recovery Package and Start Scan

After you have entered "Download Mode", the program will then automatically download the recovery package suitable for the model of your device.

After the download is complete, FoneDog Toolkit - Broken Android Data Extraction will then start scanning your Samsung device for all your saved data.

Step 6: View Your Text Messages when can't touch the screen

Once FoneDog Toolkit - Broken Android Data Extraction is done scanning your Samsung device, it will then show you a list of file types found at the left side of your computer screen. From there, select "Messages" and "Message Attachments" and then all your text messages will be available to view on your computer. You also have the option to select all the messages you want and have them saved on your computer just by clicking the "Recover" button. All recovered text messages will be saved in a designated folder on your computer. 

View Text Messages

View Text Messages--Step6

Video Guide: Selectively View Text Messages when Cannot Touch Screen

Part2. Quick Tip on How to Fix NOT-Working TouchScreen

If you are experiencing that you are having a hard time using the touchscreen of your device with absolutely no reason at all, you can use this method. But, just a friendly reminder, remember to have a backup of all your data on your device because along with this process, you may need to factory reset your device.

1: Restart Android Device

Doing this step on your mobile device before anything else will help your mobile device to fix system glitch.

2.Remove Memory Card and Sim Card

You can do this for you to check if your memory card is malfunctioning or even your sim card.

3.Put Your Device in Safe Mode

For you to go to safe mode, to the following steps:

- power off your device

- long press the power button for the device to reboot

- once you see the logo of your mobile device, release the power button then hold the volume down button

- when your mobile device boots up and you see a safe mode indicator at the bottom left corner of your screen, just release the volume down key.

4.Do the Factory Reset on Your Device in Recovery Mode

Doing a factory reset on your mobile device may actually help if your touchscreen is completely unresponsive. But, always remember that doing this on your device will delete all your data so better make sure you have backed them up before doing this.

Part3. Conclusion

Having FoneDog Toolkit installed on your computer can really ease your problem in terms of recovering your data on your broken Samsung device because this toolkit comes with a broken Android data extraction that you can use for you to just view them or even getting them back.

It can help you recover all your data from your Samsung device like your contacts, text messages, photos, videos, WhatsApp and more. These recovered data will be automatically saved on your computer and if you decided to get your phone fixed or if ever you are planning to get a new one, you can just easily transfer them on your new device.

If you want to know more, enter your email address below and you will receive relevant recommendations.


Article subscription is successful!


Article subscription failed!

back to top

Subscription is successful !


Subscription failed !

Copyright © 2018 FoneDog. All rights reserved.