Are you having a hard time with your Samsung device? Is the touchscreen of your Samsung phone unresponsive? Do you have important text messages on your Samsung device and you want to view but your phone does not allow you to? If you are suffering from the situation stated above, then this is for you.
We all know how hard it is to deal with a mobile device that has an unresponsive touchscreen especially if it contains important data like your text messages. It is very much irritating to deal with a broken phone and very frustrating at the same time because of those text messages that we cannot view.
For sure, if you are experiencing this kind of situation, you would want to find a way for you to view your text messages. Actually, it is still possible for you to view your text messages even if your screen is unresponsive. This is by using a third-party program.
And what we can highly recommend you is the FoneDog Toolkit - Broken Android Messages Extraction
View Text Messages when cannot touchscreen
The FoneDog Toolkit - Broken Android Data Extraction is a program wherein you can use for you to view your text messages from your Samsung device even if you have an unresponsive touchscreen. This allows you not only to view but to also recover them and have them saved on your computer for you to have a copy or if you are thinking on transferring them to another mobile device in the future.
The FoneDog Toolkit - Broken Android Data Extraction have the highest retrieval rate when it comes to recovering data from a broken Samsung device. It has also a complete compatibility with any Samsung devices including the newly released ones like the Samsung Note 8.
For you to start viewing your text messages from your broken Samsung device, all you need to is to download FoneDog Toolkit on your computer and have it installed and then you can now begin viewing your text messages in a step by step manner.
Part1. How to View Text Messages with an Unresponsive TouchScreen
Run Fonedog Toolkit--Step1
Step 1: Activate FoneDog and Connect Your Samsung Device
Once you have successfully installed the program on your computer, run the program and then connect your Samsung device using your USB Cable.
Once your device is already detected by FoneDog Toolkit, click "Broken Android Data Extraction".
Step 2: Choose the Issue of Your Device
After which, FoneDog Toolkit - Broken Android Data Extraction will then ask you the problem you are experiencing with your Samsung device.
Choose "Cannot Touch" from the given situation on your computer screen and then click "Start" button.
Choose the Issue of Your Device--Step2
Step 3: Select Model
After you have entered the state of your Samsung device, the program will then also ask you to enter the model of your device. Enter the correct model so that you could proceed to the next step.
Also, entering the correct information will allow the software to download the correct package for your Samsung device.
After you have entered the correct model of your Samsung device, click "Next" button.
Step 4: Enter Download Mode
After you have the done the first three steps, FoneDog Toolkit - Broken Android Data Extraction will then ask you to enter "Download Mode". For you to this, take your Samsung device (but do not disconnect it from your computer) and do the following steps.
Power on your Samsung device
Press and Hold the "Volume down" (-) key + "Home" button + "Power" button all at the same time
Press the "Volume up" (+) key to fully enter Download Mode.
Enter Download Mode--Step4
Download Recovery Package--Step5
Step 5: Download Recovery Package and Start Scan
After you have entered "Download Mode", the program will then automatically download the recovery package suitable for the model of your device.
After the download is complete, FoneDog Toolkit - Broken Android Data Extraction will then start scanning your Samsung device for all your saved data.
Step 6: View Your Text Messages when can't touch the screen
Once FoneDog Toolkit - Broken Android Data Extraction is done scanning your Samsung device, it will then show you a list of file types found at the left side of your computer screen. From there, select "Messages" and "Message Attachments" and then all your text messages will be available to view on your computer. You also have the option to select all the messages you want and have them saved on your computer just by clicking the "Recover" button. All recovered text messages will be saved in a designated folder on your computer.
View Text Messages--Step6
Video Guide: Selectively View Text Messages when Cannot Touch Screen
Part2. Quick Tip on How to Fix NOT-Working TouchScreen
If you are experiencing that you are having a hard time using the touchscreen of your device with absolutely no reason at all, you can use this method. But, just a friendly reminder, remember to have a backup of all your data on your device because along with this process, you may need to factory reset your device.
1: Restart Android Device
Doing this step on your mobile device before anything else will help your mobile device to fix system glitch.
2.Remove Memory Card and Sim Card
You can do this for you to check if your memory card is malfunctioning or even your sim card.
3.Put Your Device in Safe Mode
For you to go to safe mode, to the following steps:
- power off your device
- long press the power button for the device to reboot
- once you see the logo of your mobile device, release the power button then hold the volume down button
- when your mobile device boots up and you see a safe mode indicator at the bottom left corner of your screen, just release the volume down key.
4.Do the Factory Reset on Your Device in Recovery Mode
Doing a factory reset on your mobile device may actually help if your touchscreen is completely unresponsive. But, always remember that doing this on your device will delete all your data so better make sure you have backed them up before doing this.
Having FoneDog Toolkit installed on your computer can really ease your problem in terms of recovering your data on your broken Samsung device because this toolkit comes with a broken Android data extraction that you can use for you to just view them or even getting them back.
It can help you recover all your data from your Samsung device like your contacts, text messages, photos, videos, WhatsApp and more. These recovered data will be automatically saved on your computer and if you decided to get your phone fixed or if ever you are planning to get a new one, you can just easily transfer them on your new device.
Tips & Tricks about Broken Android Data Recovery