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11 Methods! How to Fix Issue "Loom Not Working" [2024]

By Adela D. Louie, Last updated: March 25, 2024

Do you get annoyed by the recurring malfunctions in your preferred screen recording application, Loom? Do not be afraid! This complete guide aims to elucidate the causes of Loom's dysfunction and indeed answer why "Loom not working". If you are experiencing issues such as freezing frames, audio interruptions, or login difficulties, we are here to assist you.

Join up to identify and overcome the hurdles that impede your productivity. These skilled strategies and techniques will enable you to fully utilize Loom's capabilities without any difficulties. Bid farewell to frustrated and welcome effortless recording experiences. Let us begin!

Part 1. Best Alternative Tool for Loom and Avoid Issues – FoneDog Screen RecorderPart 2. Troubleshooting Methods on How to Fix “Loom Not Working”Part 3. Main Reasons Why “Loom Not Working?”Conclusion

Part 1. Best Alternative Tool for Loom and Avoid Issues – FoneDog Screen Recorder

FoneDog Screen Recorder serves as an excellent alternative to Loom, offering a seamless recording experience while minimizing potential issues. With its intuitive interface, users can effortlessly capture screen activity, customize recording areas, and include audio inputs.

This tool provides reliable performance, ensuring smooth operation without compatibility or connectivity concerns. FoneDog Screen Recorder stands out as a dependable solution for hassle-free screen recording tasks.

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  1. To initiate the recording process, configure and launch the FoneDog Screen Recorder within the device's operating system.
  2. Once launched, navigate to the main screen and select the option labeled "Video Recorder".
  3. Within this menu, choose between "Screen Only" or "Screen & Camera" options.
  4. From that, select the recording area which includes options such as "Window", "Full Screen", or "Custom Size".
  5. Following this, have the choice to include audio in the recording. After that, press on "System Sound & Microphone", "Microphone", or "System Sound" depending on preference. Alternatively, opt not to record any sound by selecting the "None" option.
  6. Once settings are configured, proceed to initiate the screen capture by selecting the "Start Recording" button.
  7. While recording, there will be an option to customize annotation colors by accessing the "Edit" feature available in the floating menu on the screen. To stop the recording, simply tap the red stop button.
  8. If there’s a need to pause the recording temporarily just simply press on that "Pause" button. Additionally, utilize the "Restart" option to clear all recordings and start anew if necessary.

Best Alternative to Loom - FoneDog Screen Recorder

Part 2. Troubleshooting Methods on How to Fix “Loom Not Working”

Loom stands out as an excellent option for Screen Recording, boasting remarkable functionalities. Its user-friendly interface makes recording screen and audio effortless, ensuring top-notch quality while also capturing screenshots and generating readily shareable recordings. Despite its impressive capabilities, users may encounter occasional issues with “Loom not working”, prompting them to seek fixes.

Presented below are thorough resolutions aimed at restoring optimal performance to your Loom desktop application. Continue reading to effectively troubleshoot and enhance your Loom usage proficiency.

2.1 In Desktop:

In this guide, we'll provide methods to assist you in resolving the desktop-related issue of Loom not functioning correctly. Implement these solutions sequentially to address the problem effectively.

Method 1. Inspect the External Hardware

Frequently, during screen recording sessions, individuals overlook verifying external peripherals such as microphones, monitors, and connected devices. Despite resolving internal issues, encountering Loom malfunction is plausible. Therefore, it is essential to ensure their proper connection and activation on your device to ensure compatibility and functionality with Loom.

Method 2. Reboot Your Computer

In case of any minor hiccups or software bugs within your system, initiating a reboot can often resolve them. Whenever an application or the entire system encounters freezing or lagging issues, a simple restart is typically the go-to solution.

Windows:

  1. Press the Windows key or locate the Windows (Start icon) on the taskbar.
  2. Click on the Power button.
  3. Choose the Restart option from the available selections.

Mac:

  1. Access the Apple Menu located on the menu bar of the Mac.
  2. A drop-down menu will appear
  3. Opt for the Restart option to initiate a system reboot.

Restart Your Mac When Loom Not Working

Method 3. Verify Loom's Software Update

Another option to explore is verifying the availability of updates for the Loom application. Should there be any concerns with the desktop variant of Loom, they are typically addressed through updates.

  1. Launch the Loom application on the computer
  2. To access the full menu, simply click within the circles (three dots) button.
  3. Choose the "Check for Updates" tab to determine whenever there have been any updates readily accessible
  4. Subsequently, just continue to download updates depending on whether there are.

Method 4. Reinstalling the Loom Desktop Application

If updating hasn't resolved the issue, consider uninstalling Loom and then reinstalling it.

Windows:

  1. Open the Settings menu.
  2. Go to "Apps" and select "Apps & Features".
  3. Locate the Loom application and click on "Uninstall".

Mac:

  1. Open Finder and navigate to "Applications".
  2. Locate the Loom app and press "Command + Delete".
  3. To complete the task, click over the Empty option located in the upper-right portion of the screen to dispose of the trash.

Afterward, revisit the Loom website to download the application compatible with your operating system. Verify if the problem persists after reinstalling Loom.

Method 5. Updating Graphics Driver

In the event of any screen or monitor issues, outdated or malfunctioning graphic card drivers could be the culprit. Follow the methods below to ensure your Graphics cards are up to date.

Windows:

  1. Press the Windows key, type "Device Manager" and launch it.
  2. Expand the "Display adapters" section, right-click on that graphics card, and make sure to select "Update".

Updating Graphics Driver to Fix Loom Not Working Issue

Mac:

Mac users need to update their entire OS to ensure their Graphics Driver is up to date.

  1. Navigate towards the Apple Menu and choose "System Preferences", afterward proceed with choosing "General."
  2. Select the "Software Update" option to verify and download relevant accessible updates.

2.2 In Chrome:

Below are solutions addressing the issue of the malfunctioning Loom Chrome extension. Check and try them out!

Method 1. Rebooting Chrome and Desktop

Try rebooting both your PC and the Chrome browser. This simple action can often prove beneficial, resolving minor software glitches. Begin by restarting Chrome; if the problem with Loom persists, proceed to restart your PC.

Method 2. Resetting Loom Extension

Resetting the Loom extension in Google Chrome could offer a solution to the issue at hand. Uninstall the Loom extension and then proceed to reinstall it.

  1. Launch Chrome.
  2. Access the Extension menu by clicking on the designated button, or if the extensions are pinned, click directly on the icon.
  3. Opt for "Remove from Chrome" to uninstall the extension.
  4. Afterward, navigate over to the Chrome Web Store to reinstall Loom.

Method 3. Clearing Out Chrome Web Caches

The majority of problems, such as encountering Loom-related issues on Chrome, stem from an accumulation of cache or cookies within the browser. To resolve this, adhere to the instructions provided below to clear Chrome's cache effectively.

  1. Initiate Google Chrome and access the three dots adjacent to the profile emblem.
  2. Navigate over to the “More Tools” option and from that access the “Clear Browsing Data” section.
  3. Proceed to the “Advanced settings” tab and adjust the “Time Range” to encompass “All Time”.
  4. Select the cache items that must be deleted and execute that “Clear Data” command.

Clear Chrome Data to Fix Loom Not Working Issue

Method 4. Ensure Chrome is Updated or Reinstalled

Verify that your browser is current or consider reinstalling Chrome to ascertain its functionality.

Method 5. Verify Network Status

Ensure that your connection to the internet is established correctly and assess its speed. If connectivity is lacking, rectify your internet connection to resolve the issue.

Part 3. Main Reasons Why “Loom Not Working?”

Below are five primary causes for Loom not functioning properly:

  1. Compatibility Problems: Loom might face issues in the event doesn't work well with a particular operating system along with the browser version. Make sure you are using a compatible browser along that your system adheres to the required specifications.
  2. Connectivity Concerns: A weak connectivity to the internet or just networking issues may interfere with Loom's performance, resulting in recording errors along with failures.
  3. Dealing with software conflicts: When other software or programs on your computer clash, it can disrupt Loom's performance. Consider temporarily deactivating or removing any software that may be causing conflicts to check whether or not this resolves the problem.
  4. Software is Too Outdated: Using an old version of Loom or just browser apps that are too old can make things not work right.
  5. Configuration and access: Loom might not work effectively if it lacks the right access or if its configuration options are switched around. Make sure Loom has the necessary permissions to use your microphone and camera, as well as screen recording capabilities, and review its settings to confirm they are set up properly.

People Also ReadComprehensive Guide: How to Stop QuickTime Screen RecordingShowcase Mac Skills: Guide on How to Record Screen Mac

Conclusion

In conclusion, addressing common issues with Loom not working involves troubleshooting steps such as ensuring compatibility, resolving connectivity problems, managing software conflicts, updating outdated software, and configuring permissions and settings correctly, or even using alternatives like FoneDog Screen Recorder. By following these comprehensive solutions, users can optimize their Loom experience and overcome any hurdles they may encounter. Happy Troubleshooting!

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Adela D. Louie

Tech Website Writing /Content Optimization

Singing, smiling, surprising every day!

So as a technical writer, it is my duty to gather effective and reliable solutions to answer questions on how to deal with the issues they are having with their devices.

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