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[PROBLEM FIXED]: iPhone Internal Storage Empty

By Nathan E. Malpass, Last updated: December 8, 2021

Is your iPhone internal storage empty especially on Windows PCs? This will help you. With our guide, you’ll see the contents of your iPhone’s drive in no time!

Apple device works great with each other, however, if your PC is using Windows OS. It’s not that smoothy. Sometimes not only does transfer videos could go wrong, but even the connection is also quite messy.

What happens if your iPhone internal storage is empty when plugged into Windows computers? How can you transfer your much-loved images and videos?

Typically, the issue of iPhone internal storage memory empty happens when you connect it to non-compatible devices (or devices from competing companies). Of course, there’s a solution for it. Here, we will teach you how to make sure your iPhone’s contents will show up when you connect it to your computer.

Part 1. Top Methods To Fix “iPhone Internal Storage Empty” IssuePart 2. Best Tool To Fix iPhone Internal Storage Empty IssuePart 3. Conclusion

Part 1. Top Methods To Fix “iPhone Internal Storage Empty” Issue

There are a lot of reasons why your internal storage doesn’t show up. This may be due to hardware issues such as a faulty port, faulty cable, or more. In addition, there may be software issues related to this too. Check out some solutions you can implement on your own below.

Solution 01. Make Sure Cables And Ports Aren’t Faulty

Checking USB Cable to Avoid iPhone Internal Storage Empty

First, you have to ensure that the USB lightning cable you’re using isn’t damaged. For that, you can simply use another USB cable and check if it fixes the issue. Or, you can try plugging into another USB port on your computer. The port may also be the problem in this case. Apart from that, you can check if the lightning port on your iPhone is actually working.

Solution 02. Make Sure iPhone Is Unlocked

Before you connect the iPhone to your Windows PC or Mac using the cable, turn it on first. Once it is turned on, make sure it has been unlocked. Most of the time, iPhones won’t allow other devices to access their contents.

For this, you need to confirm that you “Trust” the computer you’re connecting your iPhone to. Here are the steps to do that:

  1. Open your iPhone and input the passcode or any password to unlock it.
  2. Now, go to the Settings app.
  3. Click the option for General and then choose Reset.
  4. Press the option to Reset Location & Privacy.
  5. Input your password or passcode if the iPhone prompts you to.
  6. Press the option to Reset Settings in order to confirm the action.

Now, connect the iPhone (while it is still open and unlocked) to your computer. After that, click the option that says Trust This Computer.

Solution 03. Give Authorization To Use Computer

One solution to fix iPhone internal storage empty is to make sure the iPhone authorizes the computer. To do that, you have to use iTunes within the PC. Here are the steps you can follow:

  1. Open iPhone and unlock it. Once unlocked, connect it to the computer using its USB lightning cable.
  2. On your computer, open iTunes. In the menu, click Account.
  3. Select Authorizations from the drop-down menu and press Authorize This Computer.
  4. Input your account’s Apple ID and its corresponding password.

Solution 04. Reinstall Apple Drivers

The iTunes associated component of Apple allows the PC to read the contents of iOS devices. You may wish to uninstall and reinstall that Apple Driver. To do that, follow the guide below:

  1. Open iPhone and unlock it. Once unlocked, link it to your computer.
  2. The iTunes app may open automatically. If it does, exit it immediately.
  3. Click the Windows button on your keyboard and type in “Device Manager”.
  4. Open the Device Manager app that will appear in the list.
  5. In the section, Universal Serial Bus (USB) Controllers, locate the Apple Driver. Double click this driver to open its settings.
  6. In the window, opt to Uninstall the driver. Check the box that says you have to delete or remove the driver software for that iPhone device. After that, press OK.
  7. Once that is done, unplug your iPhone from the computer. Then, restart your computer.
  8. Once the computer restarts, open your iPhone and unlock it. Then, connect the iPhone to the computer. The PC will automatically reinstall the driver.

Solution 05. Reinstall Or Update

Another solution to the iPhone internal storage empty issue is to reinstall your iTunes software. Simply uninstall it on your computer and reinstall it back again. You can also update your iOS device through the following steps:

Update iTunes to Fix iPhone Internal Storage Empty

  1. Connect to the Internet.
  2. Open the Settings app and click General.
  3. Press Software Update.
  4. Choose a version you like and press, Download And Install.
  5. Input passcode if necessary and confirm the action.

Solution 06. Force Restart

To force restart your iPhone, follow the steps below:

  1. Press the button for Volume up and release it instantly.
  2. Press its Volume Down button and immediately release it.
  3. Press and then hold the press of the Side button. Wait until your iPhone shows an Apple logo.

Part 2. Best Tool To Fix iPhone Internal Storage Empty Issue

iOS System Recovery Fix with various iOS system issues like recovery mode, DFU mode, white screen looping on start, etc. Fix your iOS device to normal from white Apple logo, black screen, blue screen, red screen. Only fix your iOS to normal, no data loss at all. Fix iTunes Error 3600, Error 9, Error 14 and various iPhone Error codes Unfrozen your iPhone, iPad and iPod touch. Free Download Free Download FoneDog iOS System Recovery

The best tool to fix the issue wherein iPhone internal storage empty happens is FoneDog iOS System Recovery. This tool is specially made for iOS devices and system errors. It can fix software bugs in your iPhone, iPad, and iPod Touch. Here are the steps on how to use it:

Using Software to Fix iPhone Internal Storage Empty

  1. Grab And Install Tool. Go to FoneDog.com and grab the iOS System Recovery tool. Once you download it, simply install it on your computer.
  2. Open Tool. Launch the tool and select iOS System Recovery.
  3. Choose Issues. Click the issues that may be the possible causes of the problem. Once that is done, click Start.
  4. Select Firmware Version. Select the iOS version you want to place on your iPhone and click Download. Wait for the process to complete.
  5. Wait For Repair Process. Once the firmware is downloaded, the repair process will start. In this case, DO NOT use your iPhone.
  6. FoneDog will show a notification that the repair is done. DO NOT touch your device yet. Wait for it to reboot first. Once it has done the reboot process, you can now disconnect it from your computer.

Part 3. Conclusion

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This has been a very useful guide to fix the issue wherein iPhone internal storage empty. Typically, this is due to faulty USB lightning cables, damaged ports, or faulty drivers. Thus, we have given you six solutions you can implement yourself. If these six methods do not work, you can use FoneDog iOS System Recovery to fix the deepest and most complicated software issues with your iOS devices. You can use it to handle multiple types of system errors easily!

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Nathan E. Malpass

iPhone/Android Devices’ Maintenance Expert

Staying home, listening to music, writing tech articles

Many people asked me to repair their mobile phones so I have a lot of experience in mobile phone repair, and I know a lot about Android or Apple phones.

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