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[2023 SOLUTIONS] WhatsApp Contacts Not Showing Names

By Nathan E. Malpass, Last updated: August 29, 2023

WhatsApp allows you to communicate with other contacts that have their own WhatsApp accounts. The name of your contacts is shown within the application for easy identification. But what if WhatsApp contacts not showing names happens? What do you do about the issue at hand?

Here, we will discuss the issue wherein WhatsApp contacts do not show names. We will talk about solving the problem with different methods we will discuss. In addition, we will give you a bonus tip on how to back up WhatsApp data to the computer so that you won’t lose any of the contact information you have.

Part #1: Ways to Fix The Issue “WhatsApp Contacts Not Showing Names”Part #2: Bonus Tip: Back Up WhatsApp Data Including ContactsPart #3: To Sum It All Up

Part #1: Ways to Fix The Issue “WhatsApp Contacts Not Showing Names”

Solution #01: Refresh WhatsApp Sync With Device Contacts

Typically, the main problem is the syncing of the contacts from your device to the WhatsApp application. As such, you can fix the issue by resyncing your Contacts to WhatsApp once again. To do that, follow the steps below:

  1. Launch the Settings application within your device.
  2. Visit Users & Accounts. After that, choose the WhatsApp
  3. Press the label Sync in order to force WhatsApp to resync with your Contacts application.

Refresh WhatsApp Sync to Fix WhatsApp Contacts Not Showing Names

Solution #02: Refreshing WhatsApp Contact List

To fix WhatsApp contacts not showing names, you can also refresh the WhatsApp contact list within the application. To do that, you must follow the steps below:

  1. Open the WhatsApp application on your device.
  2. Press the New Chat icon that looks like a plus sign inside a circle.
  3. In the brand new interface that shows up, press the More Options button that looks like three dots aligned together.
  4. Press the button for Refresh. This will refresh the WhatsApp contact list including the data associated with these contacts.

Refreshing WhatsApp Contact List to Fix WhatsApp Contacts Not Showing Names

Solution #03: Allow All Permissions For WhatsApp

If you have done the two solutions above and the problem 'WhatsApp contacts not showing names' is still there, you may want to check the permissions you have set for the WhatsApp application. There may be permissions that need to be activated for the problem to go away. To do it, you need to follow the steps below:

  1. Visit the Settings application on your mobile device.
  2. Visit the Apps section or Applications section depending on what’s in your phone or tablet.
  3. After that, select WhatsApp from the list of apps that appear.
  4. Locate the application permissions and ensure that everything is enabled or activated. In addition, you have to double-check whether the Contacts permissions are toggled on.

Allow All Permissions For WhatsApp to Fix WhatsApp Contacts Not Showing Names

Solution #04: Update WhatsApp to Latest Version

There may be bugs that need to be fixed within the application. These bugs can be easily solved by updating the WhatsApp application to its latest version. So to do that, you have to follow the steps below to fix WhatsApp contacts not showing names:

  1. Launch the Google Play Store application within your device.
  2. Using the search button, type WhatsApp in the search bar.
  3. Once the WhatsApp application appears, tap it from the search results to open the details of the application.
  4. Press the Update button if it is available within the platform.
  5. Wait until the update process is complete and check whether the problem has been fixed.

Update WhatsApp to Fix WhatsApp Contacts Not Showing Names

Solution #05: Update Android OS

Another bug or incompatibility issue may be in your Android operating system. This may cause the issue wherein WhatsApp contacts not showing names. So, apart from updating WhatsApp to its latest version, you must update the device system to its latest version as well. To do that, follow the steps below:

  1. Make sure your device is connected to a stable Internet connection.
  2. Make sure the device has ample battery life or is connected to a power outlet.
  3. Launch the Settings application within your device.
  4. Within the bottom part of the interface, click System.
  5. After that, click System Update.
  6. Press the Install(or Download And Install) button or the Update button depending on what’s available.
  7. Wait until the update is complete and check WhatsApp again.

Update Android OS to Fix WhatsApp Contacts Not Showing Names

Part #2: Bonus Tip: Back Up WhatsApp Data Including Contacts

Now that you;ve learned how to fix the problem 'WhatsApp contacts not showing names', you may want to back up your WhatsApp data to the computer including your contacts to ensure that they don’t get lost. For that, you may use a tool called FoneDog WhatsApp Transfer. It’s a great way to back up data from WhatsApp to the computer to ensure that your information is kept safe.

Free DownloadFree Download

The tool is available in both macOS computers and Windows PCs. This means that you don’t have to worry about which OS you use. In addition, you can use it to restore WhatsApp data to your device and to transfer WhatsApp data between iOS devices.

Some of its features include the following:

  • Backing up WhatsApp data to your computer. All types of data are backed up to secure your data.
  • Restoring WhatsApp data from the computer to the mobile device. This enables you to use the data easily on your mobile phone or tablet.
  • Transferring data from one iOS device to another without the need for complicated processes.

Here’s how to use it to back up your WhatsApp data to the computer:

  1. Download the installer from FoneDog.com and follow the prompts on the installer file to install the tool on your computer.
  2. Launch the tool by double-clicking its icon on your macOS computer or Windows PC.
  3. On the home interface, click the option to Back Up from the three selections that appear.
  4. Connect the iOS device that contains the WhatsApp account you want to back up to the computer.
  5. Trust the computer you’re connected to using the iOS device you have linked to it.
  6. After that, select the directory in the computer where the backup file will be saved.
  7. Finally, click Start Back Up in order to begin backing up your WhatsApp data to the computer.

Back Up WhatsApp Data Including Contacts Using FoneDog WhatsApp Transfer

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Part #3: To Sum It All Up

This is the most comprehensive guide you can get to fix the issue wherein WhatsApp contacts not showing names. Some of the solutions include updating WhatsApp, updating the Android operating system, allowing all permissions for WhatsApp, and refreshing the WhatsApp contact list, among others.

Finally, we gave you the top tool to back up WhatsApp data including contact information by using FoneDog WhatsApp Transfer. You can grab the tool to back up, restore, and transfer WhatsApp data easily. Get the tool today at FoneDog.com!

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Nathan E. Malpass

iPhone/Android Devices’ Maintenance Expert

Staying home, listening to music, writing tech articles

Many people asked me to repair their mobile phones so I have a lot of experience in mobile phone repair, and I know a lot about Android or Apple phones.

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